This article describes an issue that occurs when you wake a computer from sleep mode in Windows 8.1. An update is available to resolve this issue. Before you install this update, check out the Prerequisites section.
Symptoms
This issue occurs when you have a computer that is running x64-based version of Windows 8.1, and the computer has an Intel HD Graphics chipset and an additional AMD Radeon discrete GPU. You may receive a Stop error message that resembles the following:
STOP: 0x00000113 (parameter1, parameter2, parameter3, parameter4)
Notes
-
This Stop error indicates a VIDEO_DXGKRNL_FATAL_ERROR issue.
-
The parameters in this Stop error message vary, depending on the configuration of the computer.
-
Not all "0x00000113" Stop errors are caused by this issue.
How to obtain this update
Important Do not install a language pack after you install this update. If you do, the language-specific changes in the update will not be applied, and you will have to reinstall the update. For more information, see Add language packs to Windows.
Method 1: Windows Update
This update is available from Windows Update.
Method 2: Microsoft Download Center
The following files are available for download from the Microsoft Download Center:
|
Operating system |
Update |
|---|---|
|
All supported x64-based versions of Windows 8.1 |
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Update detail information
Prerequisites
To install this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1.
Registry information
To apply this update, you do not have to make any changes to the registry.
Restart requirement
You may have to restart the computer after you apply this update.
Update replacement information
This update does not replace a previously released update.
The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8.1 file information and notes
-
The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version
Product
Milestone
Service branch
6.3.960 0.17 xxx
Windows 8.1
RTM
GDR
-
GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
-
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows 8.1
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Amd-stop113-workaround.exe |
6.3.9600.17747 |
10,752 |
03-Apr-2015 |
22:39 |
x64 |
Additional file information
Additional file information for Windows 8.1
Additional files for all supported x64-based versions of Windows 8.1
|
File property |
Value |
|---|---|
|
File name |
Amd64_25700560fe14dfb457a2dbbb611dbd01_31bf3856ad364e35_6.3.9600.17747_none_5a247a78bc8df8aa.manifest |
|
File version |
Not applicable |
|
File size |
714 |
|
Date (UTC) |
04-Apr-2015 |
|
Time (UTC) |
20:23 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-amd-stop113-workaround_31bf3856ad364e35_6.3.9600.17747_none_d75e8dce01b7e9bf.manifest |
|
File version |
Not applicable |
|
File size |
1,522 |
|
Date (UTC) |
03-Apr-2015 |
|
Time (UTC) |
23:54 |
|
Platform |
Not applicable |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
See the terminology that Microsoft uses to describe software updates.
More Information
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
