This article describes an issue in which a Domain Name System (DNS) server freezes and doesn't respond to DNS requests in Windows Server 2012 R2. A hotfix is available to fix this issue. Before you install this hotfix, see the Prerequisites section.
Symptoms
Assume that you're running Microsoft DNS Services on Windows Server 2012 R2-based computers in an Active Directory Forest. You notice that the DNS service on Windows Server 2012 R2-based DNS servers consumes increasing amounts of memory, and then memory leak occurs.
Additionally, the memory leaks by DNS may affect the performance of other components, services, and applications that are running on the same computer.
The Dnscmd cmdlet may show a signature that looks something like this:Tagged Allocations:
None
Alloc = 8
Free = 7
InUse = 1
Mem = 160
UDP Packet
Alloc = 922979
Free = 513189
InUse = 409,790
Mem = 2,966,879,600
TCP Packet
Alloc = 2789088
Free = 2624289
InUse = 164799 Note If there're lots of UDP or TCP packages, you may hit the leak.
Resolution
To fix this issue, we have released a hotfix for Windows Server 2012 R2.
Hotfix information
Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language.
Prerequisites
To apply this hotfix, install update 2919355 in Windows Server 2012 R2.
Registry information
To use the hotfix in this package, you don't have to make any changes to the registry.
Restart requirement
You may have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix doesn't replace a previously released hotfix.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
See the terminology that Microsoft uses to describe software updates.
File Information
The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.
Notes
-
The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version
Product
Milestone
Service branch
6.3.960 0.18 xxx
Windows Server 2012 R2
RTM
GDR
-
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
x64 Windows Server 2012 R2
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Cache.dns |
Not applicable |
3,198 |
18-Jun-2013 |
14:43 |
Not applicable |
|
Dns.exe |
6.3.9600.18008 |
1,734,656 |
08-Aug-2015 |
14:14 |
x64 |
|
Dnsserver.events.xml |
Not applicable |
609 |
18-Jun-2013 |
14:43 |
Not applicable |
x64 Windows Server 2012 R2
|
File property |
Value |
|---|---|
|
File name |
Amd64_04c78c569beac349dca8e52765d29bef_31bf3856ad364e35_6.3.9600.18008_none_0e55fcbd787da4b8.manifest |
|
File version |
Not applicable |
|
File size |
718 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_4db7a0f98c7042649ed1f573691fdd59_31bf3856ad364e35_6.3.9600.18008_none_3759dd595e0d92f3.manifest |
|
File version |
Not applicable |
|
File size |
718 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_63b625e920536029524831e0ae990555_31bf3856ad364e35_6.3.9600.18008_none_59c148583e51a014.manifest |
|
File version |
Not applicable |
|
File size |
718 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_6eb8ae0db833e5a99e2adb16229b1009_31bf3856ad364e35_6.3.9600.18008_none_2d96265855ab264c.manifest |
|
File version |
Not applicable |
|
File size |
718 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_6edaf298616656cfcc06d7945d4951dc_31bf3856ad364e35_6.3.9600.18008_none_8d8db909237fec3f.manifest |
|
File version |
Not applicable |
|
File size |
718 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_7b0bc32e737f15f6bd6569868284fe4a_31bf3856ad364e35_6.3.9600.18008_none_12c3468113280ded.manifest |
|
File version |
Not applicable |
|
File size |
718 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_9e57b761929e99418ac312a8af96e3fa_31bf3856ad364e35_6.3.9600.18008_none_1d1f9a4243c57558.manifest |
|
File version |
Not applicable |
|
File size |
718 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_a21183cf40ef54c487dec27f583e4f21_31bf3856ad364e35_6.3.9600.18008_none_c80a9c0d2c3e426a.manifest |
|
File version |
Not applicable |
|
File size |
710 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_c09587525c1136785e7db949df5a236b_31bf3856ad364e35_6.3.9600.18008_none_e6781fcbaf252e57.manifest |
|
File version |
Not applicable |
|
File size |
718 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_ce22500a2db3da4e94d2cca03b084637_31bf3856ad364e35_6.3.9600.18008_none_53280313ccda2542.manifest |
|
File version |
Not applicable |
|
File size |
718 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_cf99b57eddb41e78fd52831e8a663723_31bf3856ad364e35_6.3.9600.18008_none_ae126ae5246bfbc1.manifest |
|
File version |
Not applicable |
|
File size |
718 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_e2892c63749df43c186b90c47e3c9f36_31bf3856ad364e35_6.3.9600.18008_none_8a4764c0411c5635.manifest |
|
File version |
Not applicable |
|
File size |
718 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_fe922e59ad6056b204ce5ff6ad8c4dd7_31bf3856ad364e35_6.3.9600.18008_none_e316343599071b9b.manifest |
|
File version |
Not applicable |
|
File size |
718 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-d..r-service.resources_31bf3856ad364e35_6.3.9600.18008_de-de_a431c36a4f0fc894.manifest |
|
File version |
Not applicable |
|
File size |
2,476 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-d..r-service.resources_31bf3856ad364e35_6.3.9600.18008_en-us_4d2299633dedd459.manifest |
|
File version |
Not applicable |
|
File size |
2,476 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-d..r-service.resources_31bf3856ad364e35_6.3.9600.18008_es-es_4cedf6473e14c5fe.manifest |
|
File version |
Not applicable |
|
File size |
2,476 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-d..r-service.resources_31bf3856ad364e35_6.3.9600.18008_fr-fr_efa56c4630e6dc60.manifest |
|
File version |
Not applicable |
|
File size |
2,476 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-d..r-service.resources_31bf3856ad364e35_6.3.9600.18008_it-it_d9cd628d0818c1de.manifest |
|
File version |
Not applicable |
|
File size |
2,476 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-d..r-service.resources_31bf3856ad364e35_6.3.9600.18008_ja-jp_7bf2e199fb33d3b9.manifest |
|
File version |
Not applicable |
|
File size |
2,476 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-d..r-service.resources_31bf3856ad364e35_6.3.9600.18008_ko-kr_1f5cbe4eeda49acf.manifest |
|
File version |
Not applicable |
|
File size |
2,476 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-d..r-service.resources_31bf3856ad364e35_6.3.9600.18008_pt-br_4ebecfe7aaa1d1f8.manifest |
|
File version |
Not applicable |
|
File size |
2,476 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-d..r-service.resources_31bf3856ad364e35_6.3.9600.18008_ru-ru_9643b1178ef2d000.manifest |
|
File version |
Not applicable |
|
File size |
2,476 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-d..r-service.resources_31bf3856ad364e35_6.3.9600.18008_zh-cn_aca903d1250fae6b.manifest |
|
File version |
Not applicable |
|
File size |
2,476 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-d..r-service.resources_31bf3856ad364e35_6.3.9600.18008_zh-hk_ab53fc5f25eb20fb.manifest |
|
File version |
Not applicable |
|
File size |
2,476 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-d..r-service.resources_31bf3856ad364e35_6.3.9600.18008_zh-tw_b0a5412722808adb.manifest |
|
File version |
Not applicable |
|
File size |
2,476 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-dns-server-service_31bf3856ad364e35_6.3.9600.18008_none_3f1e92c6aa476120.manifest |
|
File version |
Not applicable |
|
File size |
287,181 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
16:29 |
|
Platform |
Not applicable |
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
16,897 |
|
Date (UTC) |
08-Aug-2015 |
|
Time (UTC) |
23:09 |
|
Platform |
Not applicable |
