Symptoms

In a Microsoft Exchange Server 2016 environment, when you log on to the Exchange Admin Center (EAC) to create a new receive connector, the button to select the Frontend Transport or Hub Transport receive connector role isn't available.

Cause

This issue occurs because the available server roles can't be queried correctly.

Resolution

To fix this issue, install Cumulative Update 4 for Exchange Server 2016 or a later cumulative update for Exchange Server 2016.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.