If you send a message by accident, you can attempt to
recall the message from the recipients using Recall This Message on the Tools
menu. The message recall feature allows you to recall, replace, or delete
messages that you have sent.
Message Recall will not be successful
if:
| • | The recipient is not using Outlook. |
| • | The recipient is not logged on to the mail service
provider. |
| • | The message has been moved from the Inbox. |
| • | The message has been read.This includes viewing the message
with the Preview Pane so that the message is flagged as Read. |
NOTE: The Message Recall feature is only available in the
Corporate Workgroup option.
To recall or replace a message, follow these steps:
| 1. | On View menu, click Folder List. |
| 2. | On the Folder list, click Sent Items. |
| 3. | Open the message you want to recall or replace. |
| 4. | On the Actions menu, click Recall This Message. |
| 5. | Click to select, "Delete unread copies of this message", to
recall the message. To replace the message, click to select "Delete unread
copies and replace with a new message", click OK, and then type your new
message and send it. |
| 6. | To receive notification about the success of the recall or
replacement, click to select "Tell me if recall succeeds or fails for each
recipient" check box. |
| 7. | Click OK. |
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