Windows 7 "Error 0x00000015" when cancelling a scanner operation.

Article translations Article translations
Article ID: 2018464 - View products that this article applies to.
Expand all | Collapse all


After cancelling a document or picture scanning operation, you may see the follow error message:

Operation could not be completed (error 0x00000015). The device is not ready.


Microsoft has confirmed this error can be safely ignored.


Click OK.  This error can be safely ignored. 
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.


Article ID: 2018464 - Last Review: February 9, 2010 - Revision: 1.0
  • Windows 7 Enterprise
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from