The "Active Directory Users and Computers" MMC snap-in does not list all the accounts that have passwords cached on the RODC in Windows

Article translations Article translations
Article ID: 2028962 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

Consider the following scenario:
  • You cache the passwords of the user accounts or the passwords of the computer accounts on a read-only domain controller (RODC).
  • You have a computer that is running Windows Server 2008 R2, Windows 7, Windows Server 2008, or Windows Vista.
  • On this computer, you try to query the user and computer accounts by using the "Active Directory Users and Computers" Management Microsoft Management Console (MMC) snap-in.

    Note For more information about how to view accounts in the "Active Directory Users and Computers" MMC snap-in, visit the following Microsoft website:
    General information about the administration of Password Replication Policy
In this scenario, the query result is missing some user accounts or computer accounts for the passwords that are cached on the RODC.

Note You can also use commands to retrieve the user and computer accounts. To list the user and computer accounts for the passwords that are cached on the RODC, run the following command:
repadmin /prp view <read-only domain controller> reveal
The user and computer accounts that are listed in the MMC snap-in are fewer than in the results that you receive by using the repadmin command.

CAUSE

This issue occurs because a Lightweight Directory Access Protocol (LDAP) query filter handles some special characters in the accounts incorrectly. This LDAP query filter is used by the "Active Directory Users and Computers" MMC snap-in. Therefore, the "Active Directory Users and Computers" MMC snap-in returns an incorrect query result.

Note The special characters that the LDAP query filter may handle incorrectly include the following:
  • Asterisk ("*")
  • Opening parenthesis ("(")
  • Closing parenthesis (")")
  • Backslash ("\")
  • Null character ("NUL")

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7
  • Windows Server 2008 R2
Additionally, you must have the Remote Server Administration Tools (RSAT) installed if you are running Windows 7 or Windows Vista.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dsadmin.dll6.0.6001.22725859,13607-Jul-201014:36x86
Dssite.mscNot applicable144,64604-Mar-201005:48Not applicable
Dsadmin.dll6.0.6002.22441859,13607-Jul-201015:53x86
Dssite.mscNot applicable144,64603-Apr-200920:45Not applicable
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dsadmin.dll6.0.6001.227251,248,76807-Jul-201015:02x64
Dssite.mscNot applicable144,64626-Feb-201004:06Not applicable
Dsadmin.dll6.0.6002.224411,248,25607-Jul-201016:05x64
Dssite.mscNot applicable144,64603-Apr-200920:40Not applicable
Dsadmin.dll6.0.6001.22725859,13607-Jul-201014:36x86
Dssite.mscNot applicable144,64604-Mar-201005:48Not applicable
Dsadmin.dll6.0.6002.22441859,13607-Jul-201015:53x86
Dssite.mscNot applicable144,64603-Apr-200920:45Not applicable
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dsadmin.dll6.1.7600.20714859,64818-May-201002:57x86
Dssite.mscNot applicable144,64610-Jun-200921:21Not applicable
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dsadmin.dll6.1.7600.207141,242,11218-May-201004:04x64
Dssite.mscNot applicable144,64610-Jun-200920:38Not applicable
Dsadmin.dll6.1.7600.20714859,64818-May-201002:57x86
Dssite.mscNot applicable144,64610-Jun-200921:21Not applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to view accounts in the "Active Directory Users and Computers" MMC snap-in, visit the following Microsoft website:
General information about the administration of Password Replication Policy
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size3,331
Date (UTC)08-Jul-2010
Time (UTC)12:50
PlatformNot applicable
File nameX86_4672405653719166e31508ccb131d95c_31bf3856ad364e35_6.0.6001.22725_none_d424a102f2ce7120.manifest
File versionNot applicable
File size739
Date (UTC)08-Jul-2010
Time (UTC)12:50
PlatformNot applicable
File nameX86_80b87e604ca0915fd183bdee01f5c5e1_31bf3856ad364e35_6.0.6002.22441_none_08a3679432e242a3.manifest
File versionNot applicable
File size739
Date (UTC)08-Jul-2010
Time (UTC)12:50
PlatformNot applicable
File nameX86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6001.22725_none_9fb59222826c75ff.manifest
File versionNot applicable
File size31,326
Date (UTC)08-Jul-2010
Time (UTC)05:35
PlatformNot applicable
File nameX86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6002.22441_none_a182630a7fa69da9.manifest
File versionNot applicable
File size31,326
Date (UTC)07-Jul-2010
Time (UTC)17:32
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_4672405653719166e31508ccb131d95c_31bf3856ad364e35_6.0.6001.22725_none_30433c86ab2be256.manifest
File versionNot applicable
File size741
Date (UTC)08-Jul-2010
Time (UTC)12:50
PlatformNot applicable
File nameAmd64_4e4fd0e9472b1c90f05554353f01198a_31bf3856ad364e35_6.0.6001.22725_none_580b3a50e2876301.manifest
File versionNot applicable
File size743
Date (UTC)08-Jul-2010
Time (UTC)12:50
PlatformNot applicable
File nameAmd64_52d7f8a4800f5a2893b9f9882a7637b6_31bf3856ad364e35_6.0.6002.22441_none_876e84bbc7c5e719.manifest
File versionNot applicable
File size743
Date (UTC)08-Jul-2010
Time (UTC)12:50
PlatformNot applicable
File nameAmd64_558765b36982a7b8c30104b281301531_31bf3856ad364e35_6.0.6001.22725_none_d9e3339b7e26bbf9.manifest
File versionNot applicable
File size1,126
Date (UTC)08-Jul-2010
Time (UTC)12:50
PlatformNot applicable
File nameAmd64_80b87e604ca0915fd183bdee01f5c5e1_31bf3856ad364e35_6.0.6002.22441_none_64c20317eb3fb3d9.manifest
File versionNot applicable
File size741
Date (UTC)08-Jul-2010
Time (UTC)12:50
PlatformNot applicable
File nameAmd64_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6001.22725_none_fbd42da63ac9e735.manifest
File versionNot applicable
File size31,380
Date (UTC)08-Jul-2010
Time (UTC)05:57
PlatformNot applicable
File nameAmd64_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6002.22441_none_fda0fe8e38040edf.manifest
File versionNot applicable
File size31,380
Date (UTC)07-Jul-2010
Time (UTC)17:58
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,521
Date (UTC)08-Jul-2010
Time (UTC)12:50
PlatformNot applicable
File nameX86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6001.22725_none_9fb59222826c75ff.manifest
File versionNot applicable
File size31,326
Date (UTC)08-Jul-2010
Time (UTC)05:35
PlatformNot applicable
File nameX86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6002.22441_none_a182630a7fa69da9.manifest
File versionNot applicable
File size31,326
Date (UTC)07-Jul-2010
Time (UTC)17:32
PlatformNot applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size1,681
Date (UTC)18-May-2010
Time (UTC)11:49
PlatformNot applicable

File nameX86_07112d95af539a1e5c7c3ca0a38bf9d3_31bf3856ad364e35_6.1.7600.20714_none_e2d08e1b292aebc0.manifest
File versionNot applicable
File size739
Date (UTC)18-May-2010
Time (UTC)11:49
PlatformNot applicable

File nameX86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.1.7600.20714_none_9fe73023e37c8078.manifest
File versionNot applicable
File size14,354
Date (UTC)18-May-2010
Time (UTC)04:16
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_07112d95af539a1e5c7c3ca0a38bf9d3_31bf3856ad364e35_6.1.7600.20714_none_3eef299ee1885cf6.manifest
File versionNot applicable
File size741
Date (UTC)18-May-2010
Time (UTC)11:49
PlatformNot applicable

File nameAmd64_49cebca7f43a404bab93bd8cecb865d4_31bf3856ad364e35_6.1.7600.20714_none_4b86c543c5e2430e.manifest
File versionNot applicable
File size743
Date (UTC)18-May-2010
Time (UTC)11:49
PlatformNot applicable

File nameAmd64_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.1.7600.20714_none_fc05cba79bd9f1ae.manifest
File versionNot applicable
File size14,358
Date (UTC)18-May-2010
Time (UTC)08:50
PlatformNot applicable

File nameUpdate.mum
File versionNot applicable
File size2,773
Date (UTC)18-May-2010
Time (UTC)11:49
PlatformNot applicable

File nameX86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.1.7600.20714_none_9fe73023e37c8078.manifest
File versionNot applicable
File size14,354
Date (UTC)18-May-2010
Time (UTC)04:16
PlatformNot applicable

Properties

Article ID: 2028962 - Last Review: August 16, 2010 - Revision: 4.0
APPLIES TO
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows 7 Enterprise
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Ultimate
Keywords: 
kbqfe kbHotfixServer kbfix kbsurveynew kbexpertiseinter kbautohotfix KB2028962

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com