You cannot restore Windows Vista or Windows Server 2008 in a Windows PE 3.0 environment

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Article ID: 2029006
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SYMPTOMS

Consider the following scenario:
  • You create a backup copy of the Windows Server 2008 operating system or of the Windows Vista operating system.
  • You start Microsoft Windows Preinstall Environment (Windows PE) 3.0 on a computer.
  • You run a third-party Automated System Recovery (ASR) application to restore Windows Server 2008 or Windows Vista on the computer.
In this scenario, the restore operation fails.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows PE 3.0 file information notes
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows PE 3.0" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows PE 3.0
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File nameFile versionFile sizeDateTimePlatform
75dfb225-e2e4-4d39-9ac9-ffaff65ddf06.xmlNot applicable2,77610-Jun-200921:47Not applicable
Eventcls.dll6.1.7600.1638516,89614-Jul-200901:15x86
Vssapi.dll6.1.7600.207411,128,44823-Jun-201007:54x86
Vsstrace.dll6.1.7600.2074156,32023-Jun-201007:54x86
For all supported x64-based versions of Windows PE 3.0
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
75dfb225-e2e4-4d39-9ac9-ffaff65ddf06.xmlNot applicable2,77610-Jun-200921:08Not applicable
Eventcls.dll6.1.7600.1638516,38414-Jul-200901:40x64
Vssapi.dll6.1.7600.207411,753,60023-Jun-201008:19x64
Vsstrace.dll6.1.7600.2074176,80023-Jun-201008:19x64
For all supported IA-64-based versions of Windows PE 3.0
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
75dfb225-e2e4-4d39-9ac9-ffaff65ddf06.xmlNot applicable2,77610-Jun-200921:14Not applicable
Eventcls.dll6.1.7600.1638531,23214-Jul-200901:46IA-64
Vssapi.dll6.1.7600.207412,514,43223-Jun-201009:53IA-64
Vsstrace.dll6.1.7600.20741123,90423-Jun-201009:53IA-64

WORKAROUND

To work around this issue, perform the restore operation in Windows PE 2.1 environment.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to use Volume Shadow Copy Service (VSS) ASR application to perform system recovery, visit the following Microsoft website:
How to use the VSS ASR application for system recovery
For more information about Windows PE, visit the following website:
General information about Windows PE
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows PE 3.0

Additional files for all supported x86-based versions of Windows PE 3.0
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size1,880
Date (UTC)23-Jun-2010
Time (UTC)11:21
PlatformNot applicable

File nameX86_25fc7fbb43bc71b987734df5ac65d480_31bf3856ad364e35_6.1.7600.20741_none_fb7620039ca7e5b6.manifest
File versionNot applicable
File size694
Date (UTC)23-Jun-2010
Time (UTC)11:21
PlatformNot applicable

File nameX86_microsoft-windows-vssapi_31bf3856ad364e35_6.1.7600.20741_none_d56e1578fc1602de.manifest
File versionNot applicable
File size12,389
Date (UTC)23-Jun-2010
Time (UTC)11:24
PlatformNot applicable
Additional files for all supported x64-based versions of Windows PE 3.0
Collapse this tableExpand this table
File nameAmd64_78ebec17cb9f6fb08348f638d21e6e42_31bf3856ad364e35_6.1.7600.20741_none_4fd03bee333a533a.manifest
File versionNot applicable
File size1,038
Date (UTC)23-Jun-2010
Time (UTC)11:21
PlatformNot applicable

File nameAmd64_cd524ea83ae113ca33f22adc302c32bc_31bf3856ad364e35_6.1.7600.20741_none_b362264800266ca5.manifest
File versionNot applicable
File size698
Date (UTC)23-Jun-2010
Time (UTC)11:21
PlatformNot applicable

File nameAmd64_db27a3b9a2106db2c72a563fb2f385c5_31bf3856ad364e35_6.1.7600.20741_none_6af0bca2ffd19880.manifest
File versionNot applicable
File size698
Date (UTC)23-Jun-2010
Time (UTC)11:21
PlatformNot applicable

File nameAmd64_microsoft-windows-vssapi_31bf3856ad364e35_6.1.7600.20741_none_318cb0fcb4737414.manifest
File versionNot applicable
File size12,393
Date (UTC)23-Jun-2010
Time (UTC)11:27
PlatformNot applicable

File nameUpdate.mum
File versionNot applicable
File size2,114
Date (UTC)23-Jun-2010
Time (UTC)11:21
PlatformNot applicable
File nameWow64_microsoft-windows-vssapi_31bf3856ad364e35_6.1.7600.20741_none_3be15b4ee8d4360f.manifest
File versionNot applicable
File size11,453
Date (UTC)23-Jun-2010
Time (UTC)11:27
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows PE 3.0
Collapse this tableExpand this table
File nameIa64_b068f97b4192c2b60545d6febfc0442e_31bf3856ad364e35_6.1.7600.20741_none_99af44c375b833ef.manifest
File versionNot applicable
File size696
Date (UTC)23-Jun-2010
Time (UTC)11:21
PlatformNot applicable

File nameIa64_db27a3b9a2106db2c72a563fb2f385c5_31bf3856ad364e35_6.1.7600.20741_none_0ed3c51547723046.manifest
File versionNot applicable
File size697
Date (UTC)23-Jun-2010
Time (UTC)11:21
PlatformNot applicable

File nameIa64_microsoft-windows-vssapi_31bf3856ad364e35_6.1.7600.20741_none_d56fb96efc140bda.manifest
File versionNot applicable
File size12,391
Date (UTC)23-Jun-2010
Time (UTC)11:21
PlatformNot applicable

File nameUpdate.mum
File versionNot applicable
File size1,690
Date (UTC)23-Jun-2010
Time (UTC)11:21
PlatformNot applicable

File nameWow64_microsoft-windows-vssapi_31bf3856ad364e35_6.1.7600.20741_none_3be15b4ee8d4360f.manifest
File versionNot applicable
File size11,453
Date (UTC)23-Jun-2010
Time (UTC)11:21
PlatformNot applicable

Properties

Article ID: 2029006 - Last Review: August 13, 2010 - Revision: 2.0
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2029006

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