Article ID: 211326 - View products that this article applies to.
This article was previously published under Q211326
For a Microsoft Word 2003 version of this article, see 813997
For a Microsoft Word 97 version of this article, see 180905
When you save a document, Microsoft Word may stop responding or you may receive one of the following error messages:
There is not enough memory or disk space to complete the operation.
There is insufficient memory or disk space. Close extra windows and save your work.
There is insufficient memory or disk space. Close an application. (Path\File_name)
When you click Details, the following message is displayed:
This program has performed an illegal operation and will be shut down.
If this problem persists, contact the program vendor.
WINWORD caused an invalid page fault in module WINWORD.EXE
There is insufficient disk space available for Word to save the file. When working with Word (and other programs for Microsoft Windows), the Windows swap file (Win386.swp) increases in size. This increase can be large and can use up most or all of the available disk space.
NOTE: This behavior has also been reported to occur if you are running certain versions of antivirus software.
To prevent this behavior from occurring, add more hard disk space, either by adding a larger disk drive or by using a disk compression utility.
NOTE: If you are running antivirus software, try turning it off. If this corrects the behavior, contact the manufacturer of your antivirus software for an update or workaround.
To work around this behavior in the short term, use any of the following methods: