Download Button Unavailable on Windows Update Web Site

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Article ID: 216299 - View products that this article applies to.
This article was previously published under Q216299
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
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SYMPTOMS

When you visit the Microsoft Windows Update Web site, the Download button may not be available to start downloading selected updates.

CAUSE

This behavior occurs because the use of style sheets is disabled.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

  1. Start Registry Editor (Regedit.exe).
  2. Locate the Use StyleSheets value in the following registry key:
    HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main
  3. On the Edit menu, click Modify, type yes, and then click OK.
  4. Quit Registry Editor.
  5. Quit Microsoft Internet Explorer, and then restart the computer.

MORE INFORMATION

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
183717 Unable to Enable or Disable Style Sheets in Internet Explorer

Properties

Article ID: 216299 - Last Review: January 24, 2007 - Revision: 2.2
APPLIES TO
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 4.01 Service Pack 2
  • Microsoft Internet Explorer 4.0 128-Bit Edition
  • Microsoft Internet Explorer 5.0
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 98 Second Edition
Keywords: 
kbprb KB216299

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