Internet Explorer 8 restores the search provider settings when the "Prevent Internet Explorer Search box from displaying" Group Policy setting is enabled

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Article ID: 2171141 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You enable the Prevent Internet Explorer Search box from displaying Group Policy setting on a computer that has Windows Internet Explorer 8 installed.
  • You log on to the computer the first time.
  • You start Internet Explorer 8.
In this scenario, you receive the following message in an Internet Explorer - Search Provider Default dialog box:
A program on your computer has corrupted your search provider setting for Internet Explorer.

Internet Explorer has reset this setting to your original search provider, Bing (www.bing.com).

Internet Explorer will now open Search Settings, where you can change this setting or install more search providers.
Note You can also prevent the Internet Explorer search box from being displayed by enabling the NoSearchBox registry key. To do this, set the value of the following registry key to 1:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Internet Explorer\Infodelivery\Restrictions\NoSearchBox

CAUSE

When the Prevent Internet Explorer Search box from displaying Group Policy setting is enabled, the search provider is not configured in Internet Explorer. When you start Internet Explorer 8, the program checks the consistency of the search providers. Because no search provider is configured, Internet Explorer 8 concludes that the corresponding registry keys were deleted. Therefore, Internet Explorer 8 restores the default settings and then informs users that it has restored the settings.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Internet Explorer 8 installed on a computer that is running one of the following operating systems:
  • Windows XP Service Pack 3 (SP3)
  • Windows Server 2003 Service Pack 2 (SP2)
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7
  • Windows Server 2008 R2
For more information about how to obtain a Windows XP service pack, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
For more information about how to obtain a Windows Server 2003 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version or the global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows XP and Windows Server 2003 file information notes
  • In addition to the files that are listed in these tables, this hotfix also installs an associated security catalog file (KBnumber.cat) that is signed with a Microsoft digital signature.
For all supported x86-based versions of Internet Explorer 8 for Windows XP SP3
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll8.0.6001.2302211,078,14417-Jun-201019:07x86
For all supported x86-based versions of Internet Explorer 8 for Windows Server 2003 SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll8.0.6001.2303711,079,16824-Jun-201018:22x86
For all supported x64-based versions of Internet Explorer 8 for Windows Server 2003 SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Ieframe.dll8.0.6001.2303712,471,29624-Jun-201016:13x64SP2SP2QFE
Wieframe.dll8.0.6001.2303711,079,16824-Jun-201016:13x86SP2SP2QFE\WOW
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MANIFEST files and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Internet Explorer 8 for Windows Server 2008 and for Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll8.0.6001.2303711,079,16817-Jun-201006:44x86
Ieui.dll8.0.6001.23037164,35217-Jun-201006:44x86
For all supported x64-based versions of Internet Explorer 8 for Windows Server 2008 and for Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll8.0.6001.2303712,471,29617-Jun-201007:10x64
Ieui.dll8.0.6001.23037219,13617-Jun-201007:10x64
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MANIFEST files and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Internet Explorer 8 for Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll8.0.7600.2073710,986,49618-Jun-201009:07x86
Ieframe.ptxmlNot applicable13,27013-Jul-200920:45Not applicable
Ieui.dll8.0.7600.16385176,64014-Jul-200901:15x86
For all supported x64-based versions of Internet Explorer 8 for Windows 7 and for Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll8.0.7600.2073712,366,84818-Jun-201009:39x64
Ieframe.ptxmlNot applicable13,27013-Jul-200920:36Not applicable
Ieui.dll8.0.7600.16385247,80814-Jul-200901:41x64
Ieframe.dll8.0.7600.2073710,986,49618-Jun-201009:07x86
Ieui.dll8.0.7600.16385176,64014-Jul-200901:15x86
Wow64_ieframe.ptxmlNot applicable13,27013-Jul-200920:45Not applicable
For all supported IA-64-based versions of Internet Explorer 8 for Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll8.0.7600.2073718,728,96018-Jun-201008:44IA-64
Ieframe.ptxmlNot applicable13,27013-Jul-200920:36Not applicable
Ieui.dll8.0.7600.16385519,16814-Jul-200901:46IA-64
Ieframe.dll8.0.7600.2073710,986,49618-Jun-201009:07x86
Ieui.dll8.0.7600.16385176,64014-Jul-200901:15x86
Wow64_ieframe.ptxmlNot applicable13,27013-Jul-200920:45Not applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about Group Policy settings that manage Internet Explorer 8, visit the following Microsoft website:
Group Policy settings for Internet Explorer 8
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Internet Explorer 8 for Windows Vista and for Windows Server 2008
Collapse this tableExpand this table
File nameX86_272cd7f27cab3f203d0852d6eda023a0_31bf3856ad364e35_8.0.6001.23037_none_ba414f9b70bd3d36.manifest
File versionNot applicable
File size695
Date (UTC)17-Jun-2010
Time (UTC)18:41
PlatformNot applicable

File nameX86_microsoft-windows-ieframe_31bf3856ad364e35_8.0.6001.23037_none_47fb977add1c1c5f.manifest
File versionNot applicable
File size280,265
Date (UTC)17-Jun-2010
Time (UTC)07:12
PlatformNot applicable
Additional files for all supported x64-based versions of Internet Explorer 8 for Windows Vista and for Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_0976f60798a4029c5a3231e904954660_31bf3856ad364e35_8.0.6001.23037_none_2ffa22dffb8cf93b.manifest
File versionNot applicable
File size1,038
Date (UTC)17-Jun-2010
Time (UTC)18:41
PlatformNot applicable

File nameAmd64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.6001.23037_none_a41a32fe95798d95.manifest
File versionNot applicable
File size280,383
Date (UTC)17-Jun-2010
Time (UTC)07:47
PlatformNot applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Internet Explorer 8 for Windows 7
Collapse this tableExpand this table
File nameX86_af21ad1000d0dc93b9cc659383972533_31bf3856ad364e35_8.0.7600.20737_none_91e6b1892a2af6f8.manifest
File versionNot applicable
File size695
Date (UTC)18-Jun-2010
Time (UTC)14:44
PlatformNot applicable

File nameX86_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20737_none_7ff4bca79f67d56f.manifest
File versionNot applicable
File size201,049
Date (UTC)18-Jun-2010
Time (UTC)15:05
PlatformNot applicable
Additional files for all supported x64-based versions of Internet Explorer 8 for Windows 7 and for Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_80e841e336fe6c3a0c61f2586ed63089_31bf3856ad364e35_8.0.7600.20737_none_da4b23a3afb2a7be.manifest
File versionNot applicable
File size1,040
Date (UTC)18-Jun-2010
Time (UTC)14:44
PlatformNot applicable

File nameAmd64_8d7b05d4750bcf1ccf7d8d391615931e_31bf3856ad364e35_8.0.7600.20737_none_5fc676b07148b869.manifest
File versionNot applicable
File size699
Date (UTC)18-Jun-2010
Time (UTC)14:44
PlatformNot applicable

File nameAmd64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20737_none_dc13582b57c546a5.manifest
File versionNot applicable
File size201,053
Date (UTC)18-Jun-2010
Time (UTC)15:12
PlatformNot applicable

File nameWow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20737_none_e668027d8c2608a0.manifest
File versionNot applicable
File size199,054
Date (UTC)18-Jun-2010
Time (UTC)15:12
PlatformNot applicable
Additional files for all supported IA-64-based versions of Internet Explorer 8 for Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_d565d5c27d3025c851005f68e3671a8d_31bf3856ad364e35_8.0.7600.20737_none_a6627dc76fcb9bcf.manifest
File versionNot applicable
File size1,038
Date (UTC)18-Jun-2010
Time (UTC)14:44
PlatformNot applicable

File nameIa64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20737_none_7ff6609d9f65de6b.manifest
File versionNot applicable
File size201,051
Date (UTC)18-Jun-2010
Time (UTC)14:44
PlatformNot applicable

File nameWow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20737_none_e668027d8c2608a0.manifest
File versionNot applicable
File size199,054
Date (UTC)18-Jun-2010
Time (UTC)14:44
PlatformNot applicable

Properties

Article ID: 2171141 - Last Review: July 21, 2010 - Revision: 2.0
APPLIES TO
  • Windows Internet Explorer 8
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2171141

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