Article ID: 2202188 - View products that this article applies to.
Expand all | Collapse all

On This Page

INTRODUCTION

Microsoft has released an update for the 32-bit and 64-bit editions of Microsoft Office 2010. This update provides the latest fixes for the 32-bit and 64-bit editions of Office 2010. Additionally, this update contains stability and performance improvements.

MORE INFORMATION

Known issue

Users who have extended ASCII characters or double-byte character set (DBCS) characters in their Windows user names have problems using the Office 2010 Help system for client applications.

Office 2010 Help has two operation modes, offline mode and online mode. In offline mode, users cannot view category links or free text search results.

Any user who has the previously mentioned characters in their logon name, or who uses a Windows XP operating system language in which the Temporary Internet Files folder name has any of the previously mentioned characters is affected by this issue when they use offline help.

For users who are running the Greek version of Office 2010 in Windows 7 or in Windows Server 2008 R2, an offline search for words that end with the final lowercase Sigma letter "ς" (U+03C2) returns no results. This issue does not occur when Help is set to online mode.

For more information about character sets, visit the following Microsoft website:
Character sets

For more information about extended ASCII characters, visit the following Microsoft Developer Network (MSDN) website:
ASCII character codes

Installation details

Update details

This update does not replace any previously released update.

How to obtain and install the update

The following file is available for download from the Microsoft Download Center:

32-bit

Collapse this imageExpand this image
Download
Download the 32-bit update package now.

64-bit

Collapse this imageExpand this image
Download
Download the 64-bit update package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Restart information

You do not have to restart the computer after you install this update.

How to determine whether the update is installed

This update contains files that have the versions that are listed in the following table.

32-bit
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Clview.exe14.0.5117.5000211,32029-Jun-201006:40

64-bit
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Clview.exe14.0.5117.5000271,73629-Jun-201006:46

To determine the version of the files that are installed on the computer, follow these steps, as appropriate for the operating system that you are running.

Windows 7
  1. Click Start, and then click Computer.
  2. In the Search Computer box, typeClview.exe, and then press ENTER.
  3. Right-click Clview.exe, and then click Properties.
  4. On the General tab, note the properties of the Clview.exe file that is installed on the computer.


Windows Vista
  1. Click Start
    Collapse this imageExpand this image
    Start Button
    , and then click Search.
  2. Click Advanced Search.
  3. In the Location box, click Local Hard Drives.
  4. In the Name box, type Clview.exe, and then click Search.
  5. In the list of files, right-click Clview.exe, and then click Properties.
  6. On the General tab, note the properties of the Clview.exe file that is installed on the computer.
Windows XP
  1. Start Search Companion. To do this, click Start, and then click Search.

    Note If Windows Desktop Search starts, click Click here to use Search Companion.
  2. In the Search Results window, click All files and folders in the Search Companion pane.
  3. In the All or part of the file name box, type Clview.exe, and then click Search.
  4. In the list of files, right-click Clview.exe, and then click Properties.
  5. On the General tab and on the Version tab, note the properties of the Outlfltr.dat file that is installed on the computer.

How to uninstall this update

  1. Click Start, and then click Run.
  2. Type appwiz.cpl, and then click OK.
  3. Use one of the following procedures, depending on the operating system that you are running:
    • Windows 7 and Windows Vista
      1. Click View installed updates.
      2. In the list of updates, locate and click update 2202188, and then click Uninstall.
    • Windows XP
      1. Click to select the Show updates check box.
      2. In the list of updates, locate and click update 2202188, and then click Remove.


The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office. For more information about the Office System TechCenter, visit the following Microsoft website:
http://technet.microsoft.com/en-us/office/default.aspx

Properties

Article ID: 2202188 - Last Review: August 25, 2011 - Revision: 1.2
APPLIES TO
  • Microsoft Office Home and Business 2010
  • Microsoft Office Home and Student 2010
  • Microsoft Internet Information Services Media Services 2.0
  • Microsoft Office Professional 2010
  • Microsoft Office Professional Plus 2010
  • Microsoft Office Standard 2010
  • Microsoft Office Starter 2010
Keywords: 
atdownload kbsurveynew kbexpertisebeginner KB2202188

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com