Article ID: 2203212 - Last Review: December 14, 2010 - Revision: 1.0

Certain mailboxes cannot be moved from an Exchange Server 2007 server to an Exchange Server 2010 server

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SYMPTOMS

When you try to move mailboxes from a Microsoft Exchange Server 2007 server to a Microsoft Exchange Server 2010 server, certain mailboxes cannot be moved. Additionally, the following event is logged on the Exchange Server 2010 server:


Log Name: Application
Source: MSExchange Mailbox Replication
Event ID: 1100
Task Category: Mailbox Move
Level: Error
Keywords: Classic
Description:
Mailbox move for '<mailbox name>' (<GUID>) has failed. Error code: -2147221233 MapiExceptionNotFound: Unable to synchronize manifest hr=0x8004010f, ec=-2147221233

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CAUSE

This problem occurs when the mailboxes have been previously migrated by using third-party tools and the ptagCn property has been missed.
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RESOLUTION

To resolve this problem, install the following update rollup:
2407025  (http://support.microsoft.com/kb/2407025/ ) Description of Update Rollup 2 for Exchange Server 2007 Service Pack 3
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about the ptagCn property, visit the following Microsoft website:
General information about the ptagCn property (http://msdn.microsoft.com/en-us/library/ee178708(EXCHG.80).aspx)
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APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 3, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
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Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseinter kbhotfixrollup KB2203212
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