IPsec connection in the IKEv1 tunnel mode fails from a computer that is running Windows 7 or Windows Server 2008 R2

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Article ID: 2248145 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • You have a computer that is running Windows 7 or Windows Server 2008 R2.
  • You set up an Internet Protocol Security (IPsec) connection in the Internet Key Exchange version 1 (IKEv1) tunnel mode between the computer and another device.
  • There are two Network Address Translation (NAT) devices between the computer and the device.
In this scenario, no data packets are routed through the IPsec tunnel. The IPsec tunnel mode connection is negotiated repeatedly.

Resolution

Important This hotfix only enables you to establish an IPsec tunnel mode connection in case Windows 7 or Windows Server 2008 R2 works as the initiator of the IPsec tunnel. This hotfix cannot resolve the connection issue in which Windows 7 or Windows Server 2008 R2 works as a responder to accept an incoming tunnel mode connection.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Fwremotesvr.dll6.1.7600.1638544,03214-Jul-200901:15x86
Ipsecsvc.dll6.1.7600.20799350,72014-Sep-201004:34x86
Ipsecsvc.mofNot applicable1,27810-Jun-200921:28Not applicable
Polstore.dll6.1.7600.16385273,92014-Jul-200901:16x86
Polstore.mofNot applicable1,27510-Jun-200921:28Not applicable
Winipsec.dll6.1.7600.1638570,14414-Jul-200901:16x86
Winipsec.mofNot applicable1,27010-Jun-200921:28Not applicable
Bfe.dll6.1.7600.16385493,56814-Jul-200901:14x86
Fwpuclnt.dll6.1.7600.16385216,57614-Jul-200901:15x86
Ikeext.dll6.1.7600.20799669,18414-Sep-201004:34x86
Networksecurity-ppdlic.xrm-msNot applicable3,02814-Sep-201004:46Not applicable
Nshwfp.dll6.1.7600.16385656,38414-Jul-200901:16x86
Wfp.mofNot applicable82210-Jun-200921:32Not applicable
Firewallapi.dll6.1.7600.16385462,84814-Jul-200901:15x86
Firewallapi.mofNot applicable1,91310-Jun-200921:29Not applicable
Icfupgd.dll6.1.7600.1638589,08814-Jul-200901:15x86
Mpsdrv.mofNot applicable1,08810-Jun-200921:28Not applicable
Mpsdrv.sys6.1.7600.1638560,41613-Jul-200923:52x86
Mpssvc.dll6.1.7600.20799566,27214-Sep-201004:35x86
Mpssvc.mofNot applicable1,90010-Jun-200921:29Not applicable
Wfapigp.dll6.1.7600.1638518,94414-Jul-200901:16x86
Wfapigp.mofNot applicable1,08310-Jun-200921:29Not applicable
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Fwremotesvr.dll6.1.7600.1638575,77614-Jul-200901:40x64
Ipsecsvc.dll6.1.7600.20799500,22414-Sep-201005:22x64
Ipsecsvc.mofNot applicable1,27810-Jun-200920:47Not applicable
Polstore.dll6.1.7600.16385372,22414-Jul-200901:41x64
Polstore.mofNot applicable1,27510-Jun-200920:47Not applicable
Winipsec.dll6.1.7600.16385105,47214-Jul-200901:41x64
Winipsec.mofNot applicable1,27010-Jun-200920:47Not applicable
Bfe.dll6.1.7600.16385703,48814-Jul-200901:40x64
Fwpuclnt.dll6.1.7600.16385324,09614-Jul-200901:40x64
Ikeext.dll6.1.7600.20799848,38414-Sep-201005:22x64
Networksecurity-ppdlic.xrm-msNot applicable3,02814-Sep-201005:37Not applicable
Nshwfp.dll6.1.7600.16385830,46414-Jul-200901:41x64
Wfp.mofNot applicable82210-Jun-200920:51Not applicable
Firewallapi.dll6.1.7600.16385748,03214-Jul-200901:40x64
Firewallapi.mofNot applicable1,91310-Jun-200920:47Not applicable
Icfupgd.dll6.1.7600.16385108,54414-Jul-200901:41x64
Mpsdrv.mofNot applicable1,08810-Jun-200920:46Not applicable
Mpsdrv.sys6.1.7600.1638577,31214-Jul-200900:08x64
Mpssvc.dll6.1.7600.20799826,36814-Sep-201005:23x64
Mpssvc.mofNot applicable1,90010-Jun-200920:47Not applicable
Wfapigp.dll6.1.7600.1638522,52814-Jul-200901:41x64
Wfapigp.mofNot applicable1,08310-Jun-200920:47Not applicable
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Fwremotesvr.dll6.1.7600.20799131,58414-Sep-201004:12IA-64
Ipsecsvc.dll6.1.7600.207991,217,53614-Sep-201004:13IA-64
Ipsecsvc.mofNot applicable1,27810-Jun-200920:51Not applicable
Polstore.dll6.1.7600.16385797,69614-Jul-200901:48IA-64
Polstore.mofNot applicable1,27510-Jun-200920:51Not applicable
Winipsec.dll6.1.7600.16385183,29614-Jul-200901:50IA-64
Winipsec.mofNot applicable1,27010-Jun-200920:51Not applicable
Bfe.dll6.1.7600.163851,071,61614-Jul-200901:45IA-64
Fwpuclnt.dll6.1.7600.20799566,27214-Sep-201004:12IA-64
Ikeext.dll6.1.7600.207991,473,53614-Sep-201004:13IA-64
Networksecurity-ppdlic.xrm-msNot applicable3,02814-Sep-201004:27Not applicable
Nshwfp.dll6.1.7600.163851,112,06414-Jul-200901:48IA-64
Wfp.mofNot applicable82210-Jun-200920:57Not applicable
Firewallapi.dll6.1.7600.163851,304,57614-Jul-200901:46IA-64
Firewallapi.mofNot applicable1,91310-Jun-200920:52Not applicable
Icfupgd.dll6.1.7600.16385246,27214-Jul-200901:46IA-64
Mpsdrv.mofNot applicable1,08810-Jun-200920:51Not applicable
Mpsdrv.sys6.1.7600.16385179,20014-Jul-200900:24IA-64
Mpssvc.dll6.1.7600.207991,421,82414-Sep-201004:14IA-64
Mpssvc.mofNot applicable1,90010-Jun-200920:52Not applicable
Wfapigp.dll6.1.7600.1638552,73614-Jul-200901:50IA-64
Wfapigp.mofNot applicable1,08310-Jun-200920:52Not applicable

Workaround

To work around this issue, remove the second NAT device.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size1,881
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameX86_16a9227345b98ad33cc3601725f1d573_31bf3856ad364e35_6.1.7600.20799_none_a00ca06023dfd45e.manifest
File versionNot applicable
File size704
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameX86_2c11b5be3117ff0cf655a01a48b00b1f_31bf3856ad364e35_6.1.7600.20799_none_153ec7b7360a0a38.manifest
File versionNot applicable
File size691
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameX86_d970309c29007453ea4f3dcd84c61776_31bf3856ad364e35_6.1.7600.20799_none_18f87c5c47697087.manifest
File versionNot applicable
File size723
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameX86_microsoft-windows-n..-domain-clients-svc_31bf3856ad364e35_6.1.7600.20799_none_4467a1ae667aec69.manifest
File versionNot applicable
File size28,562
Date (UTC)14-Sep-2010
Time (UTC)19:15
PlatformNot applicable

File nameX86_microsoft-windows-network-security_31bf3856ad364e35_6.1.7600.20799_none_cd7d99c5a5008606.manifest
File versionNot applicable
File size158,590
Date (UTC)14-Sep-2010
Time (UTC)19:15
PlatformNot applicable

File nameX86_networking-mpssvc-svc_31bf3856ad364e35_6.1.7600.20799_none_9a6d655542526b96.manifest
File versionNot applicable
File size236,940
Date (UTC)14-Sep-2010
Time (UTC)19:15
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_0f7c39fff5ec8c3b31f282fa0b0deb4d_31bf3856ad364e35_6.1.7600.20799_none_1ab06b68c4d4e7a1.manifest
File versionNot applicable
File size708
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameAmd64_35ff054ca18f4cbaf198ea035fbec939_31bf3856ad364e35_6.1.7600.20799_none_03306b17efcfd025.manifest
File versionNot applicable
File size1,058
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameAmd64_73f6b3d24740777ca5470971454b2106_31bf3856ad364e35_6.1.7600.20799_none_1621001e12a7b2a8.manifest
File versionNot applicable
File size1,096
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameAmd64_7ae49adbe8d46a428de45dca286d0030_31bf3856ad364e35_6.1.7600.20799_none_e29660bc118d454c.manifest
File versionNot applicable
File size727
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameAmd64_9874c9577862df8464d5b7015b7c5152_31bf3856ad364e35_6.1.7600.20799_none_c24708406cca1faa.manifest
File versionNot applicable
File size727
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameAmd64_eb6ac2bf39c34a20344e34936447323d_31bf3856ad364e35_6.1.7600.20799_none_f5db4bc46a1db3ee.manifest
File versionNot applicable
File size1,032
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameAmd64_f17fd8e28ead035e8b9be3ec216e6de8_31bf3856ad364e35_6.1.7600.20799_none_0de0b018f4e9d4e4.manifest
File versionNot applicable
File size695
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameAmd64_microsoft-windows-n..-domain-clients-svc_31bf3856ad364e35_6.1.7600.20799_none_a0863d321ed85d9f.manifest
File versionNot applicable
File size28,568
Date (UTC)14-Sep-2010
Time (UTC)19:20
PlatformNot applicable

File nameAmd64_microsoft-windows-network-security_31bf3856ad364e35_6.1.7600.20799_none_299c35495d5df73c.manifest
File versionNot applicable
File size158,596
Date (UTC)14-Sep-2010
Time (UTC)19:20
PlatformNot applicable

File nameAmd64_networking-mpssvc-svc_31bf3856ad364e35_6.1.7600.20799_none_f68c00d8faafdccc.manifest
File versionNot applicable
File size236,946
Date (UTC)14-Sep-2010
Time (UTC)19:20
PlatformNot applicable

File nameUpdate.mum
File versionNot applicable
File size2,537
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameWow64_microsoft-windows-n..-domain-clients-svc_31bf3856ad364e35_6.1.7600.20799_none_aadae78453391f9a.manifest
File versionNot applicable
File size14,862
Date (UTC)14-Sep-2010
Time (UTC)04:57
PlatformNot applicable

File nameWow64_microsoft-windows-network-security_31bf3856ad364e35_6.1.7600.20799_none_33f0df9b91beb937.manifest
File versionNot applicable
File size94,348
Date (UTC)14-Sep-2010
Time (UTC)04:57
PlatformNot applicable

File nameWow64_networking-mpssvc-svc_31bf3856ad364e35_6.1.7600.20799_none_00e0ab2b2f109ec7.manifest
File versionNot applicable
File size76,903
Date (UTC)14-Sep-2010
Time (UTC)04:56
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_5a6b044bc2206a052331f42e70582531_31bf3856ad364e35_6.1.7600.20799_none_771acb0ec5c56a38.manifest
File versionNot applicable
File size725
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameIa64_9874c9577862df8464d5b7015b7c5152_31bf3856ad364e35_6.1.7600.20799_none_662a10b2b46ab770.manifest
File versionNot applicable
File size726
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameIa64_9bce947442a5291da6703a9062db90cd_31bf3856ad364e35_6.1.7600.20799_none_d986b0feecd94fae.manifest
File versionNot applicable
File size1,030
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameIa64_da9acb0301146da9adafd4b2a2cca33d_31bf3856ad364e35_6.1.7600.20799_none_ae432b37c546d78d.manifest
File versionNot applicable
File size1,056
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameIa64_microsoft-windows-n..-domain-clients-svc_31bf3856ad364e35_6.1.7600.20799_none_446945a46678f565.manifest
File versionNot applicable
File size28,565
Date (UTC)14-Sep-2010
Time (UTC)19:12
PlatformNot applicable

File nameIa64_microsoft-windows-network-security_31bf3856ad364e35_6.1.7600.20799_none_cd7f3dbba4fe8f02.manifest
File versionNot applicable
File size158,593
Date (UTC)14-Sep-2010
Time (UTC)19:12
PlatformNot applicable

File nameIa64_networking-mpssvc-svc_31bf3856ad364e35_6.1.7600.20799_none_9a6f094b42507492.manifest
File versionNot applicable
File size236,943
Date (UTC)14-Sep-2010
Time (UTC)19:12
PlatformNot applicable

File nameUpdate.mum
File versionNot applicable
File size1,690
Date (UTC)14-Sep-2010
Time (UTC)19:11
PlatformNot applicable

File nameWow64_microsoft-windows-n..-domain-clients-svc_31bf3856ad364e35_6.1.7600.20799_none_aadae78453391f9a.manifest
File versionNot applicable
File size14,862
Date (UTC)14-Sep-2010
Time (UTC)04:57
PlatformNot applicable

File nameWow64_microsoft-windows-network-security_31bf3856ad364e35_6.1.7600.20799_none_33f0df9b91beb937.manifest
File versionNot applicable
File size94,348
Date (UTC)14-Sep-2010
Time (UTC)04:57
PlatformNot applicable

File nameWow64_networking-mpssvc-svc_31bf3856ad364e35_6.1.7600.20799_none_00e0ab2b2f109ec7.manifest
File versionNot applicable
File size76,903
Date (UTC)14-Sep-2010
Time (UTC)04:56
PlatformNot applicable

Properties

Article ID: 2248145 - Last Review: June 21, 2014 - Revision: 2.0
Applies to
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Enterprise
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Foundation
  • Windows Web Server 2008 R2
  • Windows Server 2008 R2 for Itanium-Based Systems
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseinter KB2248145

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