Article ID: 2263826 - View products that this article applies to.
This hotfix rollup is for Asset Intelligence in System Center Configuration Manager Service Pack 2 (SP2). This hotfix rollup resolves the following issues:
To resolve these issues, install this hotfix rollup on the affected System Center Configuration Manager 2007 SP2 site servers.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must have System Center Configuration Manager Service Pack 2 (SP2) installed.
Restart requirementYou may have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix replaces the following previously released hotfixes:
File informationThe English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Collapse this tableExpand this table
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
You are unable to install individual AI hotfix packages after you install hotfix package 981639. If you check the related MSP log under the %temp% folder, you will find the entries similar to those below:
Action start 2:28:18: SmsValidatePatch.
[2:28:18] ERROR: Attempting to install downlevel patch for feature SmsInventory. Rejecting patch and aborting install.
MSI (s) (08!7C) [02:28:18:776]: Product: Configuration Manager Client -- Error 25001. Setup failed due to unexpected circumstances
The error code is 80070659
Error 25001. Setup failed due to unexpected circumstancesIn this scenario, we suggest that you install hotfix rollup package 2263826 since it is the latest AI update.
The error code is 80070659
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
983511For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/983511/ )Description of a hotfix that increases the number of Asset Intelligence custom labels in System Center Configuration Manager SP2
(http://support.microsoft.com/kb/981639/ )Hotfix rollup for some Asset Intelligence reporting issues on a System Center Configuration Manager 2007 SP2 site server
Contact us for more help
Connect with Answer Desk for expert help.