Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Summary


This article describes the Microsoft SharePoint Server 2010 issues that are fixed in the SharePoint Server 2010 hotfix package that is dated July 21, 2010.

INTRODUCTION

Issue that this hotfix package fixes

After you install the hotfix package that is described in Microsoft Knowledge Base (KB) article 983497, a backup and restore operation fails on a Microsoft SharePoint Server 2010 site. Additionally, when you visit the Manage User Profile page in Central Administration, you receive the following error message: 

"File not found."



More Information

Hotfix information



Note After you install the hotfix package that is described in this article , to perform a successful restore, follow these steps: 

  1. Open SharePoint 2010 Central Administration.

  2. Click Manage services onserver under System Settings.

  3. Locate User Profile Service, and then click Stop.

  4. Perform a backup and restore operation.

  5. Locate User Profile Service again, and then click Start to start User Profile Service after the backup and restore operation is complete.


 
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix, you must have SharePoint Server 2010 installed. 

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issue that is listed in this article.

The English version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



Download information

File name

File version

File size

Date

Time

Platform

Office-kb2281364-fullfile-x64-glb.exe

14.0.5114.5003

14,496,840

14-Jul-2010

5:46

x86



Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Platform

Osrv-x-none.msp

Not Applicable

1,260,032

14-Jul-2010

13:11

Not Applicable

Pplwfe-x-none.msp

Not Applicable

13,287,424

14-Jul-2010

13:11

Not Applicable

Wosrv-x-none.msp

Not Applicable

1,260,032

14-Jul-2010

13:11

Not Applicable



Osrv-x-none.msp information

File name

File version

File size

Date

Time

Platform

Microsoft.resourcemanagement.dll

4.0.2450.9

759,672

12-Jul-2010

19:44

x86



Pplwfe-x-none.msp information

File name

File version

File size

Date

Time

Platform

Accountjoiner.dll

4.0.2450.9

198,496

02-Jul-2010

21:03

Not Applicable

Admapropertypages.dll

4.0.2450.9

223,080

02-Jul-2010

21:03

Not Applicable

Antixsslibrary.dll

2.0.0.0

33,808

22-Jul-2009

6:27

Not Applicable

Atl90.dll

9.0.21022.8

179,704

22-Jul-2009

6:28

Not Applicable

Certmgr.exe

6.0.6001.17131

74,752

22-Jul-2009

6:32

Not Applicable

Configdb.dll

4.0.2450.9

1,621,840

02-Jul-2010

21:03

Not Applicable

Containerpicker.dll

4.0.2450.9

51,040

02-Jul-2010

21:03

Not Applicable

Csexport.exe

4.0.2450.9

42,832

02-Jul-2010

21:03

Not Applicable

Cssearch.dll

4.0.2450.9

128,848

02-Jul-2010

21:03

Not Applicable

Dbmapropertypages.dll

4.0.2450.9

243,560

02-Jul-2010

21:03

Not Applicable

Edirectoryma.dll

4.0.2450.9

71,512

02-Jul-2010

21:03

Not Applicable

Exch2007extension.dll

4.0.2450.9

14,184

02-Jul-2010

21:03

Not Applicable

Exchangema.dll

4.0.2450.9

108,376

02-Jul-2010

21:03

Not Applicable

Fimmapropertypages.dll

4.0.2450.9

178,024

02-Jul-2010

21:03

Not Applicable

Functionlibrary.dll

4.0.2450.9

46,944

02-Jul-2010

20:48

Not Applicable

Functionlibrary.dll

4.0.2450.9

46,944

02-Jul-2010

21:03

Not Applicable

Galsync.dll

4.0.2450.9

63,312

02-Jul-2010

21:03

Not Applicable

Globaloptions.dll

4.0.2450.9

255,840

02-Jul-2010

21:03

Not Applicable

Grouplistview.dll

4.0.2450.9

128,864

02-Jul-2010

21:03

Not Applicable

Ibmdsmapropertypages.dll

4.0.2450.9

92,008

02-Jul-2010

21:03

Not Applicable

Iplanetmapropertypages.dll

4.0.2450.9

120,688

02-Jul-2010

21:03

Not Applicable

Logging.dll

4.0.2450.9

17,744

02-Jul-2010

21:03

Not Applicable

Maexecution.dll

4.0.2450.9

243,544

02-Jul-2010

21:03

Not Applicable

Maexport.exe

4.0.2450.9

22,864

02-Jul-2010

21:03

Not Applicable

Mahostm.dll

4.0.2450.9

324,944

02-Jul-2010

21:03

Not Applicable

Mahostn.dll

4.0.2450.9

98,128

02-Jul-2010

21:03

Not Applicable

Makecert.exe

6.0.6001.17131

57,856

22-Jul-2009

6:32

Not Applicable

Mapackager.exe

4.0.2450.9

42,840

02-Jul-2010

21:03

Not Applicable

Mapropertypages.dll

4.0.2450.9

345,952

02-Jul-2010

21:03

Not Applicable

Mcrypt.dll

4.0.2450.9

2,769,744

02-Jul-2010

21:03

Not Applicable

Microsoft.identitymanagement.findprivatekey.exe

4.0.2450.9

15,256

02-Jul-2010

20:48

Not Applicable

Microsoft.identitymanagement.logging.dll

4.0.2450.9

51,080

02-Jul-2010

20:48

Not Applicable

Microsoft.identitymanagement.logging.dll

4.0.2450.9

51,080

02-Jul-2010

21:03

Not Applicable

Microsoft.identitymanagement.setuputils.dll

4.0.2450.9

75,664

02-Jul-2010

20:48

Not Applicable

Microsoft.identitymanagement.setuputils.dll

4.0.2450.9

75,664

12-Jul-2010

19:44

x86

Microsoft.identitymanagement.sqm.dll

4.0.2450.9

38,784

02-Jul-2010

20:48

Not Applicable

Microsoft.metadirectoryservices.dll

4.0.2450.9

13,696

02-Jul-2010

21:03

Not Applicable

Microsoft.metadirectoryservices.impl.dll

4.0.2450.9

83,848

02-Jul-2010

21:03

Not Applicable

Microsoft.metadirectoryservicesex.dll

4.0.0.0

59,272

02-Jul-2010

20:48

Not Applicable

Microsoft.metadirectoryservicesex.dll

4.0.0.0

59,272

02-Jul-2010

21:01

Not Applicable

Microsoft.metadirectoryservicesex.dll

4.0.0.0

59,272

02-Jul-2010

21:03

Not Applicable

Microsoft.office.server.userprofiles.activedirectorymaextension.dll

14.0.5114.5003

30,648

12-Jul-2010

21:48

x86

Microsoft.office.server.userprofiles.dll

14.0.5114.5003

2,426,752

12-Jul-2010

21:48

Not Applicable

Microsoft.office.server.userprofiles.dll

14.0.5114.5003

2,426,752

12-Jul-2010

21:48

x86

Microsoft.office.server.userprofiles.ldapmaextension.dll

14.0.5114.5003

18,336

12-Jul-2010

21:48

x86

Microsoft.office.server.userprofiles.managementagent.dll

14.0.5114.5003

63,392

12-Jul-2010

21:48

x86

Microsoft.office.server.userprofiles.metaverseextension.dll

14.0.5114.5003

30,632

12-Jul-2010

21:48

x86

Microsoft.office.server.userprofiles.synchronization.dll

14.0.5114.5003

300,960

12-Jul-2010

21:48

x86

Microsoft.resourcemanagement.automation.dll

4.0.2450.9

79,760

02-Jul-2010

20:48

Not Applicable

Microsoft.resourcemanagement.dll

4.0.2450.9

759,672

02-Jul-2010

20:48

Not Applicable

Microsoft.resourcemanagement.service.exe

4.0.2450.9

984,968

02-Jul-2010

20:48

Not Applicable

Microsoft.resourcemanagement.service.exe

4.0.2450.9

984,968

02-Jul-2010

21:03

Not Applicable

Microsoft.resourcemanagement.serviceconfiguration.preparationutility.exe

4.0.2450.9

13,776

02-Jul-2010

20:48

Not Applicable

Microsoft.resourcemanagement.serviceconfiguration.utility.exe

4.0.2450.9

47,032

02-Jul-2010

20:48

Not Applicable

Miisactivate.exe

4.0.2450.9

21,848

02-Jul-2010

21:03

Not Applicable

Miisclient.exe

4.0.2450.9

829,272

02-Jul-2010

21:03

Not Applicable

Miiserver.exe

4.0.2450.9

2,811,224

02-Jul-2010

21:03

Not Applicable

Miiskmu.exe

4.0.2450.9

374,608

02-Jul-2010

21:03

Not Applicable

Miisrcw.dll

4.0.2450.9

30,544

02-Jul-2010

20:48

Not Applicable

Miisrcw.dll

4.0.2450.9

30,544

02-Jul-2010

21:03

Not Applicable

Mmscntrl.dll

4.0.2450.9

293,712

02-Jul-2010

21:03

Not Applicable

Mmsevent.dll

4.0.2450.9

8,016

02-Jul-2010

21:03

Not Applicable

Mmsevent.dll.mui

4.0.2450.9

76,288

02-Jul-2010

19:55

Not Applicable

Mmsmaad.dll

4.0.2450.9

585,040

02-Jul-2010

21:03

Not Applicable

Mmsmads.dll

4.0.2450.9

536,912

02-Jul-2010

21:03

Not Applicable

Mmsmaed.dll

4.0.2450.9

510,288

02-Jul-2010

21:03

Not Applicable

Mmsmaext.dll

4.0.2450.9

468,816

02-Jul-2010

21:03

Not Applicable

Mmsmafim.dll

4.0.2450.9

83,792

02-Jul-2010

21:03

Not Applicable

Mmsmaip.dll

4.0.2450.9

542,544

02-Jul-2010

21:03

Not Applicable

Mmsmaxml.dll

4.0.2450.9

424,272

02-Jul-2010

21:03

Not Applicable

Mmsperf.dll

4.0.2450.9

22,864

02-Jul-2010

21:03

Not Applicable

Mmsps.dll

4.0.2450.9

133,968

02-Jul-2010

21:03

Not Applicable

Mmsscpth.dll

4.0.2450.9

2,963,792

02-Jul-2010

21:03

Not Applicable

Mmsscrpt.exe

4.0.2450.9

166,736

02-Jul-2010

21:03

Not Applicable

Mmsserverrcw.dll

4.0.2450.9

30,552

02-Jul-2010

21:03

Not Applicable

Mmsuihlp.dll

4.0.2450.9

952,656

02-Jul-2010

21:03

Not Applicable

Mmsuishell.dll

4.0.2450.9

198,488

02-Jul-2010

21:03

Not Applicable

Mmsutils.dll

4.0.2450.9

224,080

02-Jul-2010

21:03

Not Applicable

Mmswmi.dll

4.0.2450.9

148,816

02-Jul-2010

21:03

Not Applicable

Msvcm90.dll

9.0.21022.8

245,248

22-Jul-2009

6:28

Not Applicable

Msvcp90.dll

9.0.21022.8

851,456

22-Jul-2009

6:28

Not Applicable

Msvcr90.dll

9.0.21022.8

627,200

22-Jul-2009

6:28

Not Applicable

Mvdesigner.dll

4.0.2450.9

161,624

02-Jul-2010

21:03

Not Applicable

Mvviewer.dll

4.0.2450.9

100,176

02-Jul-2010

21:03

Not Applicable

Notesmapropertypages.dll

4.0.2450.9

120,680

02-Jul-2010

21:03

Not Applicable

Ntma.dll

4.0.2450.9

55,112

02-Jul-2010

21:03

Not Applicable

Objectlauncher.dll

4.0.2450.9

12,128

02-Jul-2010

21:03

Not Applicable

Objectviewers.dll

4.0.2450.9

206,688

02-Jul-2010

21:03

Not Applicable

Operations.dll

4.0.2450.9

75,608

02-Jul-2010

21:03

Not Applicable

Preview.dll

4.0.2450.9

309,072

02-Jul-2010

21:03

Not Applicable

Propertysheetbase.dll

4.0.2450.9

411,496

02-Jul-2010

21:03

Not Applicable

Rulerctrl.dll

4.0.2450.9

46,936

02-Jul-2010

21:03

Not Applicable

Sqmapi.dll

6.0.6000.16386

177,696

22-Jul-2009

6:32

Not Applicable

Svrexport.exe

4.0.2450.9

34,648

02-Jul-2010

21:03

Not Applicable

Syncsetuputl.dll

4.0.2450.9

226,648

02-Jul-2010

21:03

Not Applicable

Uiutils.dll

4.0.2450.9

378,704

02-Jul-2010

21:03

Not Applicable

Xmlmapropertypages.dll

4.0.2450.9

382,824

02-Jul-2010

21:03

Not Applicable

Wosrv-x-none.msp information

File name

File version

File size

Date

Time

Platform

Microsoft.resourcemanagement.dll

4.0.2450.9

759,672

12-Jul-2010

19:44

x86







References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×