Article ID: 228358 - View products that this article applies to.
This article was previously published under Q228358
After you install or upgrade to Windows 2000, you may lose the capability to use high resolution screen settings in your Display properties.
To work around this issue, verify that the monitor selected is the correct monitor you are using with your computer. To do this:
NOTE: Incorect settings can damage your monitor. Please refer to the documentation included with your monitor if choosing the (Standard monitor type) setting.
You may also want to verify that the video card driver was correctly identified. To do this:
Different video cards use the same video chipset, and the video adapter manufacture adds extra features to the cards. For more information about updates to your video card and new driver information, contact your video card's manufacturer.
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.
Mode pruning is a method by which a list of supported capabilities of a video card is reconciled with a list of capabilities of the monitor.
For example, if a video card supports many display modes (for example, width, height, color depth, and refresh frequency), but the connected monitor is not able to display all of these modes, the operating system queries the capabilities of the monitor. The returned mode capability list from the monitor is applied to the mode capability list generated from the video card and is then pruned to include modes correctly supported by the monitor.