FIX: You are prompted for a password every time that the SnaBase process starts when you try to connect to a server that is running Host Integration Server 2006, 2009, or 2010 in a non-trusted Windows domain or workgroup

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Article ID: 2297516 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • You use your user credentials to log on to a client computer that is running Microsoft Host Integration Server 2006, 2009, or 2010.
  • You configure the client computer to use alternative credentials to connect to Host Integration Server.
  • The client computer is located in a non-trusted Windows domain or workgroup.

In this scenario, to finish the connection to the server that is running Host Integration Server, you have to type the password for the specified user account in the Microsoft Host Integration Server Logon dialog box every time that the SnaBase process starts.

Cause

This problem occurs because the Host Integration Server Configuration Tool tries to validate the user credentials that are specified during the configuration process. If the user credentials cannot be validated, the Host Integration Server Configuration Tool does not encrypt and store the password that the user supplied. This causes the user to have to enter the password for the specified user account every time that the SnaBase process starts. The account validation can fail if the credentials that the user supplied exist in a Windows domain or in a workgroup that is not trusted and where the Host Integration Server client is running.

Resolution

To resolve this problem, apply this hotfix. After the hotfix is installed, the Host Integration Server Configuration Tool does not try to validate the credentials that the user supplied. The credentials (user name, domain, and password) are stored in the registry for use by the Host Integration Server client. The password is encrypted before it is stored in the registry. Then, the user is no longer prompted to enter the credentials when the user connects to a server that is running Host Integration Server.

Microsoft Host Integration Server 2010

Cumulative update information

The fix that resolves this problem is included in cumulative update package 8 for Host Integration Server 2010. For more information about how to obtain the cumulative update package, see Cumulative update package 8 for Host Integration Server 2010.

Microsoft Host Integration Server 2009

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft Host Integration Server 2009 installed to apply this hotfix.

Restart information

You do not have to restart the computer after you apply this hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note Because of file dependencies, the most recent fix that contains these files may also contain additional files.

Microsoft Host Integration Server 2009 (x32-based)
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Microsoft.hostintegration.configuration.dll8.0.3769.2292,75202-Aug-201020:04x86
Microsoft Host Integration Server 2009 (x64-based)
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Microsoft.hostintegration.configuration.dll8.0.3769.2292,75202-Aug-201020:11x86


Microsoft Host Integration Server 2006

A hotfix is currently not available for Microsoft Host Integration Server 2006.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

To configure a Host Integration Server 2009 client to use alternative credentials instead of user credentials that were used to log on, follow these steps:
  1. Click Start, click All Programs, click Microsoft Host Integration Server 2009, and then click Configuration Tool.
  2. Click Common Settings.
  3. Click Advanced.
  4. Click This Account under Use the credentials of.
  5. Click the ellipsis button (), and then type the user credentials that will be used to connect to Host Integration Server.
  6. Click Close.
  7. Click Apply Configuration, and then click Next to apply the changes.
  8. Click Finish, and then exit the Host Integration Server Configuration Tool.

Properties

Article ID: 2297516 - Last Review: September 4, 2013 - Revision: 4.0
Applies to
  • Microsoft Host Integration Server 2009
  • Microsoft Host Integration Server 2006 Enterprise Edition
  • Microsoft Host Integration Server 2006
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbprb kbexpertiseinter kbbug KB2297516

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