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Symptoms

Consider the following scenario:

  • You have a computer that is running Windows Server 2008 R2 or Windows 7.

  • You apply the following Group Policy setting to the computer:

    Name:

    Computer Configuration\Windows Settings\Security Settings\Local Polices\Security Options\Interactive logon: Smart card removal behavior

    Value:

    Disconnect if a Remote Desktop Services session

  • You make a Remote Desktop Services session to the computer by using a smart card.

  • You pull the smart card. The Remote Desktop Services session is disconnected, based on the Group Policy setting.

  • You try to make a Remote Desktop Services connection again by using the smart card.

In this scenario, the Remote Desktop Services session is disconnected automatically during reconnection.

Cause

This issue occurs because the smart card removal policy incorrectly disconnects the Remote Desktop Services session even when the smart card is not pulled.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.1.760 0.
    20xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760 1.
    21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Winscard.dll

6.1.7600.20861

134,144

18-Dec-2010

05:31

x86

Winscard.dll

6.1.7601.21624

134,656

18-Dec-2010

07:57

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Winscard.dll

6.1.7600.20861

217,600

18-Dec-2010

06:09

x64

Winscard.dll

6.1.7601.21624

217,600

18-Dec-2010

08:52

x64

Winscard.dll

6.1.7600.20861

134,144

18-Dec-2010

05:31

x86

Winscard.dll

6.1.7601.21624

134,656

18-Dec-2010

07:57

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Winscard.dll

6.1.7600.20861

389,632

18-Dec-2010

05:19

IA-64

Winscard.dll

6.1.7601.21624

389,632

18-Dec-2010

09:35

IA-64

Winscard.dll

6.1.7600.20861

134,144

18-Dec-2010

05:31

x86

Winscard.dll

6.1.7601.21624

134,656

18-Dec-2010

07:57

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

Update.mum

File version

Not applicable

File size

2,773

Date (UTC)

21-Dec-2010

Time (UTC)

01:43

Platform

Not applicable

File name

X86_65339e4fe3b928d571b97318a74cb2ad_31bf3856ad364e35_6.1.7601.21624_none_19848741aa34c382.manifest

File version

Not applicable

File size

712

Date (UTC)

21-Dec-2010

Time (UTC)

01:43

Platform

Not applicable

File name

X86_717268e4e08a613e3e3c03db81f9ca53_31bf3856ad364e35_6.1.7600.20861_none_b88b282129a078d0.manifest

File version

Not applicable

File size

712

Date (UTC)

21-Dec-2010

Time (UTC)

01:43

Platform

Not applicable

File name

X86_microsoft-windows-s..cardsubsystemclient_31bf3856ad364e35_6.1.7600.20861_none_19561379f3fdc518.manifest

File version

Not applicable

File size

2,933

Date (UTC)

18-Dec-2010

Time (UTC)

06:00

Platform

Not applicable

File name

X86_microsoft-windows-s..cardsubsystemclient_31bf3856ad364e35_6.1.7601.21624_none_1b6ab10df1010d45.manifest

File version

Not applicable

File size

2,933

Date (UTC)

18-Dec-2010

Time (UTC)

08:34

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_42b2993e9250e3a75c4ce7ddcfe2f758_31bf3856ad364e35_6.1.7600.20861_none_c90d116ee7d9d4bf.manifest

File version

Not applicable

File size

716

Date (UTC)

21-Dec-2010

Time (UTC)

01:43

Platform

Not applicable

File name

Amd64_6364167aa0d230a976f39290c5a896ef_31bf3856ad364e35_6.1.7601.21624_none_6367a08e5aa0649c.manifest

File version

Not applicable

File size

1,072

Date (UTC)

21-Dec-2010

Time (UTC)

01:43

Platform

Not applicable

File name

Amd64_65339e4fe3b928d571b97318a74cb2ad_31bf3856ad364e35_6.1.7601.21624_none_75a322c5629234b8.manifest

File version

Not applicable

File size

714

Date (UTC)

21-Dec-2010

Time (UTC)

01:43

Platform

Not applicable

File name

Amd64_717268e4e08a613e3e3c03db81f9ca53_31bf3856ad364e35_6.1.7600.20861_none_14a9c3a4e1fdea06.manifest

File version

Not applicable

File size

714

Date (UTC)

21-Dec-2010

Time (UTC)

01:43

Platform

Not applicable

File name

Amd64_88a847e4c477a8303734b261ac8be348_31bf3856ad364e35_6.1.7601.21624_none_6a98cca62b945a11.manifest

File version

Not applicable

File size

716

Date (UTC)

21-Dec-2010

Time (UTC)

01:43

Platform

Not applicable

File name

Amd64_9c7fc2dbeef75972b080fd95b204575d_31bf3856ad364e35_6.1.7600.20861_none_3b930ca1291fe765.manifest

File version

Not applicable

File size

1,072

Date (UTC)

21-Dec-2010

Time (UTC)

01:43

Platform

Not applicable

File name

Amd64_microsoft-windows-s..cardsubsystemclient_31bf3856ad364e35_6.1.7600.20861_none_7574aefdac5b364e.manifest

File version

Not applicable

File size

2,937

Date (UTC)

18-Dec-2010

Time (UTC)

06:54

Platform

Not applicable

File name

Amd64_microsoft-windows-s..cardsubsystemclient_31bf3856ad364e35_6.1.7601.21624_none_77894c91a95e7e7b.manifest

File version

Not applicable

File size

2,937

Date (UTC)

18-Dec-2010

Time (UTC)

09:27

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

4,059

Date (UTC)

21-Dec-2010

Time (UTC)

01:43

Platform

Not applicable

File name

X86_microsoft-windows-s..cardsubsystemclient_31bf3856ad364e35_6.1.7600.20861_none_19561379f3fdc518.manifest

File version

Not applicable

File size

2,933

Date (UTC)

18-Dec-2010

Time (UTC)

06:00

Platform

Not applicable

File name

X86_microsoft-windows-s..cardsubsystemclient_31bf3856ad364e35_6.1.7601.21624_none_1b6ab10df1010d45.manifest

File version

Not applicable

File size

2,933

Date (UTC)

18-Dec-2010

Time (UTC)

08:34

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_65339e4fe3b928d571b97318a74cb2ad_31bf3856ad364e35_6.1.7601.21624_none_19862b37aa32cc7e.manifest

File version

Not applicable

File size

713

Date (UTC)

21-Dec-2010

Time (UTC)

01:43

Platform

Not applicable

File name

Ia64_6d473baa17ed986eae0894100946b5d8_31bf3856ad364e35_6.1.7600.20861_none_2931db9ab0285661.manifest

File version

Not applicable

File size

714

Date (UTC)

21-Dec-2010

Time (UTC)

01:43

Platform

Not applicable

File name

Ia64_717268e4e08a613e3e3c03db81f9ca53_31bf3856ad364e35_6.1.7600.20861_none_b88ccc17299e81cc.manifest

File version

Not applicable

File size

713

Date (UTC)

21-Dec-2010

Time (UTC)

01:43

Platform

Not applicable

File name

Ia64_c5892fccf4e9121289491eb26e623a81_31bf3856ad364e35_6.1.7601.21624_none_a82831df172f4d10.manifest

File version

Not applicable

File size

714

Date (UTC)

21-Dec-2010

Time (UTC)

01:43

Platform

Not applicable

File name

Ia64_microsoft-windows-s..cardsubsystemclient_31bf3856ad364e35_6.1.7600.20861_none_1957b76ff3fbce14.manifest

File version

Not applicable

File size

2,935

Date (UTC)

18-Dec-2010

Time (UTC)

06:53

Platform

Not applicable

File name

Ia64_microsoft-windows-s..cardsubsystemclient_31bf3856ad364e35_6.1.7601.21624_none_1b6c5503f0ff1641.manifest

File version

Not applicable

File size

2,935

Date (UTC)

18-Dec-2010

Time (UTC)

09:59

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,169

Date (UTC)

21-Dec-2010

Time (UTC)

01:43

Platform

Not applicable

File name

X86_microsoft-windows-s..cardsubsystemclient_31bf3856ad364e35_6.1.7600.20861_none_19561379f3fdc518.manifest

File version

Not applicable

File size

2,933

Date (UTC)

18-Dec-2010

Time (UTC)

06:00

Platform

Not applicable

File name

X86_microsoft-windows-s..cardsubsystemclient_31bf3856ad364e35_6.1.7601.21624_none_1b6ab10df1010d45.manifest

File version

Not applicable

File size

2,933

Date (UTC)

18-Dec-2010

Time (UTC)

08:34

Platform

Not applicable

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