The WINS replication operation fails on a failover cluster node that is running Windows Server 2008 R2

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Article ID: 2353808 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a computer that is running Windows Server 2008 R2.
  • You install the Failover Clustering feature and the Windows Internet Name Service (WINS) server service on the computer.
  • You try to perform WINS replication operation on the failover cluster node.
In this scenario, the WINS replication operation fails.

CAUSE

The issue occurs because the Cluster service does not grant the expected permissions to the local service account under which the WINS server runs. Therefore, the WINS service does not query the clustered IP addresses that are required to complete the WINS replication operation.

RESOLUTION

To resolve the issue, install this hotfix on all Windows Server 2008 R2-based failover cluster nodes in the cluster. After the hotfix is installed, you need to delete the WINS resource in Cluster and recreate it.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must be running Windows Server 2008 R2. Additionally, the Failover Clustering feature and the WINS server service must be installed.

Registry information

To use the hotfix, you do not have to change the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Note If you stop the Cluster service before you install this hotfix, you do not have to restart the computer.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Clussvc.exe6.1.7600.207784,583,93613-Aug-201005:13x64
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Clussvc.exe6.1.7600.207787,706,62413-Aug-201004:12IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about WINS replication, visit the following Microsoft website:
How to configure WINS replication
For more information about the OpenCluster function, visit the following Microsoft website:
General information about the OpenCluster function
For more information about the CLUSCTL_RESOURCE_INITIALIZE control code, visit the following Microsoft website:
General information about the CLUSCTL_RESOURCE_INITIALIZE control code
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_0081a258769a09cfd3dabcb460603466_31bf3856ad364e35_6.1.7600.20778_none_25f8c700846174f9.manifest
File versionNot applicable
File size715
Date (UTC)13-Aug-2010
Time (UTC)19:48
PlatformNot applicable
File nameAmd64_8f917b1b7bb5c10399ef4de372acfaeb_31bf3856ad364e35_6.1.7600.20778_none_889ca6e1a7e3085e.manifest
File versionNot applicable
File size715
Date (UTC)13-Aug-2010
Time (UTC)19:48
PlatformNot applicable
File nameAmd64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7600.20778_none_164e0e3bd44f9b9a.manifest
File versionNot applicable
File size7,438
Date (UTC)13-Aug-2010
Time (UTC)05:58
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,893
Date (UTC)13-Aug-2010
Time (UTC)19:48
PlatformNot applicable
File nameWow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7600.20778_none_20a2b88e08b05d95.manifest
File versionNot applicable
File size4,604
Date (UTC)13-Aug-2010
Time (UTC)05:01
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_bbecd31e80f1097d1735525828cc6a33_31bf3856ad364e35_6.1.7600.20778_none_a01198fdfb0fc528.manifest
File versionNot applicable
File size1,070
Date (UTC)13-Aug-2010
Time (UTC)19:48
PlatformNot applicable
File nameIa64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7600.20778_none_ba3116ae1bf03360.manifest
File versionNot applicable
File size7,436
Date (UTC)13-Aug-2010
Time (UTC)05:59
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,463
Date (UTC)13-Aug-2010
Time (UTC)19:48
PlatformNot applicable
File nameWow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7600.20778_none_20a2b88e08b05d95.manifest
File versionNot applicable
File size4,604
Date (UTC)13-Aug-2010
Time (UTC)05:01
PlatformNot applicable

Properties

Article ID: 2353808 - Last Review: November 24, 2010 - Revision: 3.0
APPLIES TO
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 for Itanium-Based Systems
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseadvanced kbsurveynew KB2353808

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