Applies To
Dynamics CRM 4.0

Symptoms

After you import your organization by using Deployment Manager, a system job of FullTextCatalogIndex in the imported organization stops working and stays in a waiting status. If you applied KB977867, you won't have the issue.

Cause

Import organization does not rename the full text catalog and the imported organization database has stored the full text catalog which contains the backed-up organization's GUID. System jobs try to execute the full text catalog update which contains the current organization id ftcat_documentindex_<OrganizationIdGuidValue> and then changes to waiting status.

Resolution

In order to resolve this issue run the following SQL script on your organization database:

DECLARE @ID AS NVARCHAR(128),   @OLDNAME AS NVARCHAR(128),   @NEWNAME AS NVARCHAR(128),  @LINES AS INTSELECT @OLDNAME = name FROM  SYS.FULLTEXT_CATALOGS WHERE name LIKE 'ftcat_documentindex_%'SELECT @ID = OrganizationId FROM OrganizationSET @ID = REPLACE(@ID,'-','')SET @ID = LOWER(@ID)SET @NEWNAME = 'ftcat_documentindex_' + @IDPRINT 'GUID IS : '+@IDPRINT '---------------------'PRINT 'OLDNAME IS : '+@OLDNAMEPRINT '---------------------'PRINT 'NEWNAME IS : '+@NEWNAMEPRINT '---------------------'IF @OLDNAME!=@NEWNAMEBEGIN EXEC sp_fulltext_database 'enable'  -- Drop exsiting full text catalog PRINT 'START DROPPING EXSITING FULL TEXT CATALOG ..' PRINT '---------------------' IF  EXISTS (SELECT * FROM sys.fulltext_indexes fti WHERE fti.object_id = OBJECT_ID(N'[dbo].[DocumentIndex]')) BEGIN  ALTER FULLTEXT INDEX ON [dbo].[DocumentIndex] DISABLE END IF  EXISTS (SELECT * FROM sys.fulltext_indexes fti WHERE fti.object_id = OBJECT_ID(N'[dbo].[DocumentIndex]')) BEGIN  DROP FULLTEXT INDEX ON [dbo].[DocumentIndex] END SELECT @LINES = COUNT(*) FROM sysfulltextcatalogs ftc WHERE ftc.name = @OLDNAME IF  @LINES > 0 BEGIN  EXEC sp_fulltext_catalog @OLDNAME,'drop'  END PRINT 'DROPPING COMPLETE ..' PRINT '---------------------' -- Add new full text catalog PRINT 'START ADDING EXSITING FULL TEXT CATALOG ..' PRINT '---------------------' EXEC sp_fulltext_catalog @NEWNAME,'create' EXEC sp_fulltext_table 'documentindex', 'create', @NEWNAME, 'cndx_PrimaryKey_DocumentIndex'  EXEC sp_fulltext_column 'documentindex', 'Title', 'add'  EXEC sp_fulltext_column 'documentindex', 'KeyWords', 'add'  EXEC sp_fulltext_column 'documentindex', 'SearchText', 'add'  EXEC sp_fulltext_table 'documentindex', 'activate'  EXEC sp_fulltext_catalog @NEWNAME, 'start_full'  PRINT 'ADDING COMPLETE ..'ENDELSEPRINT 'THE FULL TEXT CATALOG HAS BEEN UPDATED ..'

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