An MS-DOS-based program that uses the MS-DOS protected mode interface crashes on a computer that is running Windows 7

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Article ID: 2408903 - View products that this article applies to.
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SYMPTOMS

You run an MS-DOS-based program on a computer that is running Windows 7. The program uses the MS-DOS protected mode interface. In this scenario, the program may crash.

CAUSE

This issue occurs because of a change in the Dosx.exe file in Windows 7.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites to apply this hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows 7" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ansi.sysNot applicable9,02913-Jul-200921:40Not applicable
Append.exeNot applicable12,49813-Jul-200921:40Not applicable
Autoexec.batNot applicable2410-Jun-200921:42Not applicable
Autoexec.ntNot applicable1,68810-Jun-200921:42Not applicable
Bios1.romNot applicable28,42010-Jun-200921:42Not applicable
Bios4.romNot applicable8,19110-Jun-200921:42Not applicable
Comm.drv3.10.0.10310,54413-Jul-200921:41Not applicable
Command.comNot applicable50,64813-Jul-200921:40Not applicable
Commdlg.dll3.10.0.10332,81613-Jul-200921:41Not applicable
Config.ntNot applicable2,57710-Jun-200921:42Not applicable
Config.sysNot applicable1010-Jun-200921:42Not applicable
Country.sysNot applicable27,09713-Jul-200921:40Not applicable
Csrstub.exe6.1.7600.1638547,61614-Jul-200901:14x86
Ctl3dv2.dll2.99.0.027,20010-Jun-200921:42Not applicable
Ddeml.dll3.50.0.10339,42413-Jul-200921:41Not applicable
Debug.exeNot applicable20,63413-Jul-200921:40Not applicable
Dosx.exeNot applicable53,60010-Sep-201000:32Not applicable
Drwatson.exe3.10.0.10328,11213-Jul-200921:41Not applicable
Edit.comNot applicable69,88610-Jun-200921:42Not applicable
Edit.hlpNot applicable10,79010-Jun-200921:42Not applicable
Edlin.exeNot applicable12,64213-Jul-200921:40Not applicable
Ega.cpiNot applicable127,21310-Jun-200921:26Not applicable
Exe2bin.exeNot applicable8,42413-Jul-200921:40Not applicable
Fastopen.exeNot applicable88213-Jul-200921:41Not applicable
Gdi.exe3.10.0.10324,57613-Jul-200921:41Not applicable
Graftabl.com6.1.7600.1638558,88013-Jul-200923:20Not applicable
Graphics.comNot applicable19,69413-Jul-200921:41Not applicable
Graphics.proNot applicable21,23210-Jun-200921:42Not applicable
Himem.sysNot applicable4,76813-Jul-200921:40Not applicable
Kb16.comNot applicable14,71013-Jul-200921:40Not applicable
Key01.sysNot applicable42,80913-Jul-200921:40Not applicable
Keyboard.drv3.10.0.1032,00013-Jul-200921:41Not applicable
Keyboard.sysNot applicable42,53713-Jul-200921:40Not applicable
Krnl386.exe3.10.0.10392,32013-Jul-200921:41Not applicable
Lanman.drv2.10.0.1221,60010-Jun-200921:42Not applicable
Loadfix.comNot applicable1,13113-Jul-200921:40Not applicable
Lzexpand.dll3.10.0.1039,93610-Jun-200921:42Not applicable
Mem.exeNot applicable39,27413-Jul-200921:40Not applicable
Mmsystem.dll3.10.0.10368,99213-Jul-200921:41Not applicable
Mmtask.tsk3.10.0.1031,15213-Jul-200921:41Not applicable
Mouse.drv3.10.0.1032,03213-Jul-200921:41Not applicable
Mscdexnt.exeNot applicable71813-Jul-200921:41Not applicable
Netapi.dll3.11.0.300108,46410-Jun-200921:42Not applicable
Nlsfunc.exeNot applicable7,05213-Jul-200921:40Not applicable
Ntdos.sysNot applicable27,86613-Jul-200921:40Not applicable
Ntdos404.sysNot applicable29,14613-Jul-200921:40Not applicable
Ntdos411.sysNot applicable29,37013-Jul-200921:40Not applicable
Ntdos412.sysNot applicable29,27413-Jul-200921:40Not applicable
Ntdos804.sysNot applicable29,14613-Jul-200921:40Not applicable
Ntio.sysNot applicable33,95213-Jul-200921:40Not applicable
Ntio404.sysNot applicable34,67213-Jul-200921:40Not applicable
Ntio411.sysNot applicable35,77613-Jul-200921:40Not applicable
Ntio412.sysNot applicable35,53613-Jul-200921:40Not applicable
Ntio804.sysNot applicable34,67213-Jul-200921:40Not applicable
Ntvdm.exe6.1.7600.20797526,84810-Sep-201004:30x86
Ntvdmd.dll6.1.7600.1638514,84814-Jul-200901:16x86
Olecli.dll1.32.0.082,94410-Jun-200921:42Not applicable
Olesvr.dll1.11.0.024,06413-Jul-200921:41Not applicable
Pmspl.dll2.10.0.146,59210-Jun-200921:42Not applicable
Redir.exeNot applicable2,84213-Jul-200921:41Not applicable
Setver.exeNot applicable11,75313-Jul-200921:40Not applicable
Share.exeNot applicable88213-Jul-200921:41Not applicable
Shell.dll3.10.0.1035,12013-Jul-200921:41Not applicable
Sound.drv3.10.0.1031,74413-Jul-200921:41Not applicable
Sysedit.exe3.10.0.10318,89610-Jun-200921:42Not applicable
System.drv3.10.0.1033,36013-Jul-200921:41Not applicable
Timer.drv3.10.0.1034,04813-Jul-200921:41Not applicable
Toolhelp.dll3.10.0.10313,88813-Jul-200921:41Not applicable
User.exe3.10.0.10347,84013-Jul-200921:41Not applicable
V7vga.romNot applicable18,83210-Jun-200921:42Not applicable
Vdmredir.dll6.1.7600.1638519,45614-Jul-200901:16x86
Ver.dll3.10.0.1039,00810-Jun-200921:42Not applicable
Vga.drv3.10.0.1032,17613-Jul-200921:41Not applicable
Wfwnet.drv3.10.0.10312,70413-Jul-200921:41Not applicable
Wifeman.dll3.10.0.1039,21613-Jul-200921:41Not applicable
Win.com6.1.7600.163856,65613-Jul-200923:20Not applicable
Win87em.dllNot applicable13,31210-Jun-200921:42Not applicable
Winhelp.exe3.10.0.425256,19210-Jun-200921:42Not applicable
Winnls.dll3.10.0.1035,12013-Jul-200921:41Not applicable
Winoldap.mod3.10.0.1032,08013-Jul-200921:41Not applicable
Winsock.dll3.10.0.1032,86413-Jul-200921:41Not applicable
Winspool.exe3.10.0.1032,11213-Jul-200921:41Not applicable
Wow32.dll6.1.7600.16385282,11214-Jul-200901:16x86
Wowdeb.exe3.10.0.1032,86413-Jul-200921:41Not applicable
Wowexec.exe3.10.0.1038,96013-Jul-200921:41Not applicable
_default.pifNot applicable70710-Jun-200921:42Not applicable
Ansi.sysNot applicable9,02913-Jul-200921:40Not applicable
Append.exeNot applicable12,49813-Jul-200921:40Not applicable
Autoexec.batNot applicable2410-Jun-200921:42Not applicable
Autoexec.ntNot applicable1,68810-Jun-200921:42Not applicable
Bios1.romNot applicable28,42010-Jun-200921:42Not applicable
Bios4.romNot applicable8,19110-Jun-200921:42Not applicable
Comm.drv3.10.0.10310,54413-Jul-200921:41Not applicable
Command.comNot applicable50,64813-Jul-200921:40Not applicable
Commdlg.dll3.10.0.10332,81613-Jul-200921:41Not applicable
Config.ntNot applicable2,57710-Jun-200921:42Not applicable
Config.sysNot applicable1010-Jun-200921:42Not applicable
Country.sysNot applicable27,09713-Jul-200921:40Not applicable
Csrstub.exe6.1.7600.1638547,61614-Jul-200901:14x86
Ctl3dv2.dll2.99.0.027,20010-Jun-200921:42Not applicable
Ddeml.dll3.50.0.10339,42413-Jul-200921:41Not applicable
Debug.exeNot applicable20,63413-Jul-200921:40Not applicable
Dosx.exeNot applicable53,60010-Sep-201000:32Not applicable
Drwatson.exe3.10.0.10328,11213-Jul-200921:41Not applicable
Edit.comNot applicable69,88610-Jun-200921:42Not applicable
Edit.hlpNot applicable10,79010-Jun-200921:42Not applicable
Edlin.exeNot applicable12,64213-Jul-200921:40Not applicable
Ega.cpiNot applicable127,21310-Jun-200921:26Not applicable
Exe2bin.exeNot applicable8,42413-Jul-200921:40Not applicable
Fastopen.exeNot applicable88213-Jul-200921:41Not applicable
Gdi.exe3.10.0.10324,57613-Jul-200921:41Not applicable
Graftabl.com6.1.7600.1638558,88013-Jul-200923:20Not applicable
Graphics.comNot applicable19,69413-Jul-200921:41Not applicable
Graphics.proNot applicable21,23210-Jun-200921:42Not applicable
Himem.sysNot applicable4,76813-Jul-200921:40Not applicable
Kb16.comNot applicable14,71013-Jul-200921:40Not applicable
Key01.sysNot applicable42,80913-Jul-200921:40Not applicable
Keyboard.drv3.10.0.1032,00013-Jul-200921:41Not applicable
Keyboard.sysNot applicable42,53713-Jul-200921:40Not applicable
Krnl386.exe3.10.0.10392,32013-Jul-200921:41Not applicable
Lanman.drv2.10.0.1221,60010-Jun-200921:42Not applicable
Loadfix.comNot applicable1,13113-Jul-200921:40Not applicable
Lzexpand.dll3.10.0.1039,93610-Jun-200921:42Not applicable
Mem.exeNot applicable39,27413-Jul-200921:40Not applicable
Mmsystem.dll3.10.0.10368,99213-Jul-200921:41Not applicable
Mmtask.tsk3.10.0.1031,15213-Jul-200921:41Not applicable
Mouse.drv3.10.0.1032,03213-Jul-200921:41Not applicable
Mscdexnt.exeNot applicable71813-Jul-200921:41Not applicable
Netapi.dll3.11.0.300108,46410-Jun-200921:42Not applicable
Nlsfunc.exeNot applicable7,05213-Jul-200921:40Not applicable
Ntdos.sysNot applicable27,86613-Jul-200921:40Not applicable
Ntdos404.sysNot applicable29,14613-Jul-200921:40Not applicable
Ntdos411.sysNot applicable29,37013-Jul-200921:40Not applicable
Ntdos412.sysNot applicable29,27413-Jul-200921:40Not applicable
Ntdos804.sysNot applicable29,14613-Jul-200921:40Not applicable
Ntio.sysNot applicable33,95213-Jul-200921:40Not applicable
Ntio404.sysNot applicable34,67213-Jul-200921:40Not applicable
Ntio411.sysNot applicable35,77613-Jul-200921:40Not applicable
Ntio412.sysNot applicable35,53613-Jul-200921:40Not applicable
Ntio804.sysNot applicable34,67213-Jul-200921:40Not applicable
Ntvdm.exe6.1.7600.20797526,84810-Sep-201004:30x86
Ntvdmd.dll6.1.7600.1638514,84802-Apr-201003:29x86
Olecli.dll1.32.0.082,94410-Jun-200921:42Not applicable
Olesvr.dll1.11.0.024,06413-Jul-200921:41Not applicable
Pmspl.dll2.10.0.146,59210-Jun-200921:42Not applicable
Redir.exeNot applicable2,84213-Jul-200921:41Not applicable
Setver.exeNot applicable11,75313-Jul-200921:40Not applicable
Share.exeNot applicable88213-Jul-200921:41Not applicable
Shell.dll3.10.0.1035,12013-Jul-200921:41Not applicable
Sound.drv3.10.0.1031,74413-Jul-200921:41Not applicable
Sysedit.exe3.10.0.10318,89610-Jun-200921:42Not applicable
System.drv3.10.0.1033,36013-Jul-200921:41Not applicable
Timer.drv3.10.0.1034,04813-Jul-200921:41Not applicable
Toolhelp.dll3.10.0.10313,88813-Jul-200921:41Not applicable
User.exe3.10.0.10347,84013-Jul-200921:41Not applicable
V7vga.romNot applicable18,83210-Jun-200921:42Not applicable
Vdmredir.dll6.1.7600.1638519,45602-Apr-201003:31x86
Ver.dll3.10.0.1039,00810-Jun-200921:42Not applicable
Vga.drv3.10.0.1032,17613-Jul-200921:41Not applicable
Wfwnet.drv3.10.0.10312,70413-Jul-200921:41Not applicable
Wifeman.dll3.10.0.1039,21613-Jul-200921:41Not applicable
Win.com6.1.7600.163856,65613-Jul-200923:20Not applicable
Win87em.dllNot applicable13,31210-Jun-200921:42Not applicable
Winhelp.exe3.10.0.425256,19210-Jun-200921:42Not applicable
Winnls.dll3.10.0.1035,12013-Jul-200921:41Not applicable
Winoldap.mod3.10.0.1032,08013-Jul-200921:41Not applicable
Winsock.dll3.10.0.1032,86413-Jul-200921:41Not applicable
Winspool.exe3.10.0.1032,11213-Jul-200921:41Not applicable
Wow32.dll6.1.7600.16385282,11202-Apr-201003:31x86
Wowdeb.exe3.10.0.1032,86413-Jul-200921:41Not applicable
Wowexec.exe3.10.0.1038,96013-Jul-200921:41Not applicable
_default.pifNot applicable70710-Jun-200921:42Not applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_44a6461c82035a33ded7458fb12b1b4a_31bf3856ad364e35_6.1.7600.20797_none_02e81db5a098a1ca.manifest
File versionNot applicable
File size702
Date (UTC)10-Sep-2010
Time (UTC)07:57
PlatformNot applicable

File nameX86_85cc7df73337a340a9f144a2fa83e7d6_31bf3856ad364e35_7.1.7600.20797_none_7b5928c56a80d6e0.manifest
File versionNot applicable
File size702
Date (UTC)10-Sep-2010
Time (UTC)07:57
PlatformNot applicable

File nameX86_microsoft-windows-ntvdm-system32_31bf3856ad364e35_6.1.7600.20797_none_fe64a262ed0552eb.manifest
File versionNot applicable
File size111,067
Date (UTC)10-Sep-2010
Time (UTC)07:57
PlatformNot applicable

File nameX86_microsoft-windows-ntvdm-system32_31bf3856ad364e35_7.1.7600.20797_none_efd51ea877ebfbba.manifest
File versionNot applicable
File size110,059
Date (UTC)10-Sep-2010
Time (UTC)07:57
PlatformNot applicable

Properties

Article ID: 2408903 - Last Review: October 1, 2010 - Revision: 1.1
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
Keywords: 
kbautohotfix kbqfe kbHotfixServer kbfix kbexpertiseinter kbsurveynew KB2408903

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