Article ID: 2408924 - Last Review: December 14, 2010 - Revision: 1.0

The subject of an item is deleted when you use the "UploadItems" operation together with the "Update" action or the "UpdateOrCreate" action in an Exchange Server 2010 environment

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SYMPTOMS

Consider the following scenario:
  • In a Microsoft Exchange Server 2010 environment, you have an item in a mailbox that contains a subject.
  • You use Exchange Web Services to update the item by using the UploadItems operation together with the Update action or the UpdateOrCreate action.
  • The data that the UploadItems operation uses contains the subject of the item.
In this scenario, the subject is unexpectedly deleted from the item after the UploadItems operation is complete.

Note If you use the UploadItems operation again, the subject is updated successfully.
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RESOLUTION

To resolve this issue, install the following update rollup:
2425179  (http://support.microsoft.com/kb/2425179/ ) Description of Update Rollup 2 for Exchange Server 2010 Service Pack 1
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about the UploadItems operation, visit the following Microsoft website:
General information about the UploadItems operation (http://msdn.microsoft.com/en-us/library/ff709490(v=EXCHG.140).aspx)
For more information about the Update action or the UpdateOrCreate action, visit the following Microsoft website:
General information about the Update action or the UpdateOrCreate action (http://msdn.microsoft.com/en-us/library/ff709491(EXCHG.140).aspx)
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APPLIES TO
  • Microsoft Exchange Server 2010 Service Pack 1, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
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Keywords: 
kbqfe kbfix kbexpertiseinter kbsurveynew kbhotfixrollup KB2408924
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