The recipient response status is incorrect after you add another user to an occurrence of a meeting request in an Exchange Server 2010 environment

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Article ID: 2423754 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You use the tracking information to check whether a meeting request is accepted by the recipients in a Microsoft Exchange Server 2010 environment.
  • You create a recurring meeting request, and then send this meeting request to user 1.
  • User 1 accepts this meeting request. The response status of user 1 is Accept now.
  • You open an occurrence of this meeting request by using Exchange Web Services (EWS) or by using Outlook Web App (OWA).
  • You update the occurrence by adding user 2 as a recipient.
  • You send the meeting update to all recipients or only to user 2.
In this scenario, the response status of user 1 is unexpectedly changed to None.

CAUSE

This issue occurs because the previous response status of user 1 is overwritten with None. Additionally, user 1 is not required to send any acceptance response back for the updated meeting request. Therefore, the response status of user 1 is not updated back to Accept.

RESOLUTION

To resolve this issue, install the following update rollup:
2529939 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 1

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2423754 - Last Review: April 6, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Exchange Server 2010 Service Pack 1, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
Keywords: 
kbqfe kbfix kbhotfixrollup kbsurveynew kbexpertiseinter KB2423754

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