Description of the Office 2010 hotfix package (oobe-x-none.msp): October 26, 2010

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Article ID: 2436019 - View products that this article applies to.
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SUMMARY

This article describes the Microsoft Office 2010 issue that is fixed in the Office 2010 hotfix package that is dated October 26, 2010.

INTRODUCTION

Issue that this hotfix package fixes

Three Out of Box Experience (OOBE) .htm files are not included in the Office 2010 OEM edition. Therefore, a user does not see the localized language version of the Help files. This issue occurs when the user tries to start the Help menu in an offline environment. Specifically, the user tries to obtain help information about additional options in Office 2010.



MORE INFORMATION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix, you must install the OOBE edition of Office 2010 that is provided by OEM.

Restart requirement

You may not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86
Download information
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File nameFile versionFile sizeDateTimePlatform
Office2010-kb2436019-fullfile-x86-glb.exe14.0.5128.50001,350,5689-Oct-108:06x86


Microsoft Windows Installer .msp file information
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File nameFile versionFile sizeDateTimePlatform
Oobe-x-none.mspNot Applicable101,8888-Oct-1022:31Not Applicable

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2436019 - Last Review: February 8, 2012 - Revision: 3.0
APPLIES TO
  • Microsoft Office Home and Business 2010
  • Microsoft Office Home and Student 2010
  • Microsoft Office Professional 2010
  • Microsoft Office Professional Plus 2010
  • Microsoft Office Standard 2010
  • Microsoft Office Starter 2010
Keywords: 
kbqfe kbsurveynew kbexpertiseinter kbautohotfix kbhotfixserver kbhotfixrollup kbhotfixallversions KB2436019

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