Event ID 10003 and Event ID 4999 are logged when the EdgeTransport.exe process on an Exchange Server 2010 server crashes

You send email messages to certain Microsoft Exchange Server 2010 mailboxes. In this situation, the EdgeTransport.exe process on the Exchange Server 2010 server may crash. Additionally, the following events are logged in the Application log:

Log Name: Application
Source: MSExchangeTransport
Event ID: 10003
Task Category: PoisonMessage
Level: Error
Description:
The transport process failed during message processing with the following call stack: System.ArgumentException: The ID isn't a folder ID. ID = AAk=
at Microsoft.Exchange.Data.Storage.CoreFolder.InternalBind(StoreSession session, StoreId folderId, Boolean allowSoftDeleted, ICollection`1 propsToReturn)
at Microsoft.Exchange.Data.Storage.Folder.<>c__DisplayClass23`1.<InternalBind>b__22()
at Microsoft.Exchange.Data.Storage.Folder.InternalBind[T](CoreFolderBindDelegate coreFolderBindDelegate)
at Microsoft.Exchange.Data.Storage.Folder.InternalBind[T](StoreSession storeSession, StoreId folderId, ICollection`1 propsToReturn)
at Microsoft.Exchange.Data.Storage.DefaultFolderValidator.<>c__DisplayClass3.<Validate>b__0()
at Microsoft.Exchange.Data.Storage.MailboxSession.BypassAuditing(Action action)
at Microsoft.Exchange.Data.Storage.DefaultFolderValidator.Validate(DefaultFolderContext context, StoreObjectId folderId, Dictionary`2 folderDataDictionary)
at Microsoft.Exchange.Data.Storage.DefaultFolder.Initialize()
at Microsoft.Exchange.Data.Storage.DefaultFolder.TryGetFolderId(StoreObjectId& folderId)
at Microsoft.Exchange.Data.Storage.DefaultFolder..ctor(DefaultFolderContext context, DefaultFolderInfo defaultFolderInfo, Boolean deferInitialize)
at Microsoft.Exchange.Data.Storage.DefaultFolderManager.CacheDefaultFolders(DefaultFolderContext context, IList`1 foldersToInit)
at Microsoft.Exchange.Data.Storage.DefaultFolderManager.Create(MailboxSession session, OpenMailboxSessionFlags openFlags, IList`1 foldersToInit)
...

Event Type: Error
Event Source: MSExchange Common
Event Category: General
Event ID: 4999
Description:
Watson report about to be sent for process id: <Process IdD>, with parameters: E12, <Build Type>, <Version Number>, edgetransport, M.E.Data.Storage, M.E.D.S.CoreFolder.InternalBind, System.ArgumentException, 7fe6, <Version Number>. ErrorReportingEnabled: False

Note When this issue occurs, you cannot use the Get-Mailbox cmdlet or the Get-MailboxFolderStatistics cmdlet to obtain information about the corrupted mailboxes.

This issue occurs because certain mailboxes contain invalid entryIDs for default folders. When the invalid entryIDs are detected, an ArgumentException exception occurs in the EdgeTransport.exe process. Additionally, the exception is not handled.

To resolve this issue, install the following update rollup:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about the Get-Mailbox cmdlet, visit the following Microsoft website: For more information about the Get-MailboxFolderStatistics cmdlet, visit the following Microsoft website: