Article ID: 2449497 - Last Review: February 11, 2011 - Revision: 4.0

Description of the update package for Lync Server 2010, Web Components Server: January 2011

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SUMMARY

This article describes the issues that are fixed in the update package for Microsoft Lync Server 2010, Web Components Server that is dated January 2011.
This article describes the following items about the update package:
  • The issues that the update package fixes.
  • The prerequisites for installing the update package.
  • Whether you must restart the computer after you install the update package.
  • Whether the update package is replaced by any other update package.
  • Whether you must make any registry changes.
  • The files that the update package contains.
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INTRODUCTION


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Issues that this update package fixes


This update package fixes the following issues:

  • 2468523  (http://support.microsoft.com/kb/2468523/ ) The meeting details tool tip is not localized when you join a meeting by using Lync Web App
  • 2475336  (http://support.microsoft.com/kb/2475336/ ) The text on the “IM”, “Phone” and “Share” buttons are cut off in Lync 2010 Web App
  • 2495788   (http://support.microsoft.com/kb/2495788 / ) You cannot join an Audio/Video conference and you hear a fast busy tone when you try to join the conference by using Lync 2010
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This cumulative update, together with update 2467776, fixes the following issue:
  • 2470417  (http://support.microsoft.com/kb/2470417/ ) A Lync 2010 user cannot share the desktop or share an application during a Lync online meeting that contains an OCS 2007 R2 user and a Lync 2010 user
    Note To resolve this issue, apply update 2449497 and update 2467776.

    For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    2467776  (http://support.microsoft.com/kb/2467776/ ) Description of the update package for Lync Server 2010, Conferencing Server: January 2011

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RESOLUTION

Update package information

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Microsoft Download Center

The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the WebComponents.msp package now. (http://go.microsoft.com/fwlink/?LinkId=208564)
Release Date: January 2011

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

By contacting support

A supported hotfix is available from Microsoft. However, this hotfix is intended to resolve only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You may have to restart the computer after you apply this update.

Hotfix replacement information

This update does not replace a previously released update.

Registry information

To use one of the update packages in this package, you do not have to make any changes to the registry.

Update package installation information

To install this update package, install the KB2449497-x64-WebComponents.msp package on computers in your network that are running the following platforms:
  • Lync Server 2010 - Standard Edition
  • Lync Server 2010 - Enterprise Edition - Front-end

Removal information

To remove this update package, use the Add or Remove Programs feature in Control Panel.

You may be prompted for restart after you uninstall the update for Lync Server 2010, Web Components Server.

Sometimes, when you try to uninstall the update package, you are prompted for the source CD. If this behavior occurs, insert the source CD, or provide the path where the source files can be found.

After you uninstall this update package, Internet Information Services (IIS) may stop running. This issue occurs because the ApplicationHost.config file is changed when you uninstall this update package.

Note The ApplicationHost.config file is located in the following directory:
%Windir%\System32\inetsrv\config\
The following changes are introduced to the ApplicationHost.config file:
  1. Duplicate entries are created in the sections after <location path="Lync Server Internal Web Site" overrideMode="Allow"> and <location path="Lync Server External Web Site" overrideMode="Allow">.

    After you uninstall this update package, the two sections resemble the following:

    <location path="Lync Server Internal Web Site" overrideMode="Allow">
    <system.webServer>
    <security>
    <authentication>
    <windowsAuthentication/>
    <windowsAuthentication/>
    </authentication>
    <authentication/>
    </security>
    <security/>
    </system.webServer>
    <system.webServer/>
    </location>
    <location path="Lync Server External Web Site" overrideMode="Allow">
    <system.webServer>
    <security>
    <authentication>
    <windowsAuthentication/>
    <windowsAuthentication/>
    </authentication>
    <authentication/>
    </security>
    <security/>
    </system.webServer>
    <system.webServer/>
    </location>
  2. The following two entries are created before the </configuration> tag at the end of the file:
    • <location path="Lync Server Internal Web Site" overrideMode="Allow"/>
    • <location path="Lync Server External Web Site" overrideMode="Allow"/>

To resolve this issue, follow these steps:
  1. Remove the duplicate entries in the two sections mentioned earlier. After you do this, the two sections resemble the following:

    <location path="Lync Server Internal Web Site" overrideMode="Allow">
    <system.webServer>
    <security>
    <authentication>
    <windowsAuthentication/>
    </authentication>
    </security>
    </system.webServer>
    </location>
    <location path="Lync Server External Web Site" overrideMode="Allow">
    <system.webServer>
    <security>
    <authentication>
    <windowsAuthentication/>
    </authentication>
    </security>
    </system.webServer>
    </location>
  2. Delete the following two entries at the end of the ApplicationHost.config file:
    • <location path="Lync Server Internal Web Site" overrideMode="Allow"/>
    • <location path="Lync Server External Web Site" overrideMode="Allow"/>
  3. Save the ApplicationHost.config file.
  4. Restart IIS.

File information

This update package may not contain all the files that you must have to fully update a product to the latest build. This update package contains only the files that you must have to resolve the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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File nameFile versionFile sizeDateTimePlatform
Microsoft.rtc.internal.collaboration.appsharing.dll4.0.7577.1081,579,86414-Jan-201108:30x64
Reachweb_client_bin_resources_da_dk4.0.7577.10815,18414-Jan-201108:31Not Applicable
Reachweb_client_bin_resources_de_de4.0.7577.10815,69614-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_en_us4.0.7577.10815,69614-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_es_es4.0.7577.10815,18414-Jan-201108:31Not Applicable
Reachweb_client_bin_resources_fi_fi4.0.7577.10815,18414-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_fr_fr4.0.7577.10815,69614-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_it_it4.0.7577.10815,18414-Jan-201108:31Not Applicable
Reachweb_client_bin_resources_ja_jp4.0.7577.10815,69614-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_ko_kr4.0.7577.10815,69614-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_nb_no4.0.7577.10815,18414-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_nl_nl4.0.7577.10815,18414-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_pt_br4.0.7577.10815,18414-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_ru_ru4.0.7577.10816,72014-Jan-201108:31Not Applicable
Reachweb_client_bin_resources_sv_se4.0.7577.10815,18414-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_zh_cn4.0.7577.10815,18414-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_zh_tw4.0.7577.10815,18414-Jan-201108:30Not Applicable
Microsoft.rtc.internal.collaboration.appsharing.dll4.0.7577.1081,579,86414-Jan-201108:30x64
Reachweb_client_bin_resources_da_dk4.0.7577.10815,18414-Jan-201108:31Not Applicable
Reachweb_client_bin_resources_de_de4.0.7577.10815,69614-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_en_us4.0.7577.10815,69614-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_es_es4.0.7577.10815,18414-Jan-201108:31Not Applicable
Reachweb_client_bin_resources_fi_fi4.0.7577.10815,18414-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_fr_fr4.0.7577.10815,69614-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_it_it4.0.7577.10815,18414-Jan-201108:31Not Applicable
Reachweb_client_bin_resources_ja_jp4.0.7577.10815,69614-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_ko_kr4.0.7577.10815,69614-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_nb_no4.0.7577.10815,18414-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_nl_nl4.0.7577.10815,18414-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_pt_br4.0.7577.10815,18414-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_ru_ru4.0.7577.10816,72014-Jan-201108:31Not Applicable
Reachweb_client_bin_resources_sv_se4.0.7577.10815,18414-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_zh_cn4.0.7577.10815,18414-Jan-201108:30Not Applicable
Reachweb_client_bin_resources_zh_tw4.0.7577.10815,18414-Jan-201108:30Not Applicable

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REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
For more information about the latest updates for Lync Server 2010, click the following article number to view the article in the Microsoft Knowledge Base:
2493736  (http://support.microsoft.com/kb/2493736/ ) Updates for Lync Server 2010

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APPLIES TO
  • Microsoft Lync Server 2010 Standard Edition
  • Microsoft Lync Server 2010 Enterprise Edition
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Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix atdownload kbexpertiseinter kbsurveynew KB2449497
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