You cannot save changes to the Dial-in property settings of a user account on a Windows Server 2008-based domain controller or on a Windows 7-based computer that has RSAT installed

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Article ID: 2462585 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario in a domain environment:
  • You have a Windows Server 2008 R2-based domain controller, or you have a Windows 7-based computer that has Remote Server Administration Tools (RSAT) installed.
  • You use Active Directory Administrative Center (Dsac.exe) to manage Active Directory Domain Services (AD DS) objects.
  • You change the Dial-in property settings of a user account.
In this scenario, all changes cannot be saved.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
Additionally, you have a Windows Server 2008 R2-based domain controller, or you must have a Windows 7-based computer that has Remote Server Administration Tools (RSAT) installed.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760 0.20xxxWindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1.21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dsac.exe6.1.7600.208643,235,84022-Dec-201006:46x86
Dsac.exe.configNot applicable43522-Jul-200923:13Not applicable
Dsacn.dll6.1.7600.20864300,54422-Dec-201006:35x86
Microsoft.activedirectory.management.ui.dll6.1.7600.208641,204,22422-Dec-201006:46x86
Dsac.exe6.1.7601.216243,235,84018-Dec-201008:07x86
Dsac.exe.configNot applicable43512-Nov-201023:51Not applicable
Dsacn.dll6.1.7601.21624300,54418-Dec-201007:56x86
Microsoft.activedirectory.management.ui.dll6.1.7601.216241,204,22418-Dec-201008:07x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dsac.exe6.1.7600.208643,235,84022-Dec-201006:46x86
Dsac.exe.configNot applicable43522-Jul-200923:13Not applicable
Dsacn.dll6.1.7600.20864300,54422-Dec-201006:35x86
Microsoft.activedirectory.management.ui.dll6.1.7600.208641,204,22422-Dec-201006:46x86
Dsac.exe6.1.7601.216243,235,84018-Dec-201008:07x86
Dsac.exe.configNot applicable43512-Nov-201023:51Not applicable
Dsacn.dll6.1.7601.21624300,54418-Dec-201007:56x86
Microsoft.activedirectory.management.ui.dll6.1.7601.216241,204,22418-Dec-201008:07x86

WORKAROUND

Workaround for Windows 7 and for Windows Server 2008 R2

To work around the issue, use the Active Directory Users and Computers Microsoft Management Console (MMC) snap-in window to change the Dial-in property settings of user accounts.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684Description of the standard terminology that is used to describe Microsoft software updates
For more information about Active Directory Administrative Center, visit the following Microsoft webpages:
Introduction to Active Directory Administrative Center

What's New in AD DS: Active Directory Administrative Center

To change the Dial-in property settings of a user account by using the Active Directory Administrative Center utility, follow these steps:
  1. Open the Active Directory Administrative Center utility.
  2. Locate a user account to open the Properties dialog box.
  3. Click the Extensions menu on the left panel.
  4. Click the Dial-in tab.
  5. Change a setting, and then click OK.

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameMsil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_6.1.7600.20864_none_150e2f30af03d65a.manifest
File versionNot applicable
File size5,518
Date (UTC)22-Dec-2010
Time (UTC)07:06
PlatformNot applicable
File nameMsil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_6.1.7601.21624_none_171fcbe6ac09d282.manifest
File versionNot applicable
File size5,518
Date (UTC)18-Dec-2010
Time (UTC)08:32
PlatformNot applicable
File nameX86_73c0b5086a4c7a25ce23ada30c1f85e9_31bf3856ad364e35_6.1.7601.21624_none_2d0d196d4f496af1.manifest
File versionNot applicable
File size727
Date (UTC)22-Dec-2010
Time (UTC)20:07
PlatformNot applicable
File nameX86_e2d2a29659c3a7615e760cddeb5cf98e_31bf3856ad364e35_6.1.7600.20864_none_94d4a0bbb3ae5d12.manifest
File versionNot applicable
File size727
Date (UTC)22-Dec-2010
Time (UTC)20:07
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_73c0b5086a4c7a25ce23ada30c1f85e9_31bf3856ad364e35_6.1.7601.21624_none_892bb4f107a6dc27.manifest
File versionNot applicable
File size729
Date (UTC)22-Dec-2010
Time (UTC)20:07
PlatformNot applicable
File nameAmd64_e2d2a29659c3a7615e760cddeb5cf98e_31bf3856ad364e35_6.1.7600.20864_none_f0f33c3f6c0bce48.manifest
File versionNot applicable
File size729
Date (UTC)22-Dec-2010
Time (UTC)20:07
PlatformNot applicable
File nameMsil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_6.1.7600.20864_none_150e2f30af03d65a.manifest
File versionNot applicable
File size5,518
Date (UTC)22-Dec-2010
Time (UTC)07:06
PlatformNot applicable
File nameMsil_microsoft-windows-d..dministrativecenter_31bf3856ad364e35_6.1.7601.21624_none_171fcbe6ac09d282.manifest
File versionNot applicable
File size5,518
Date (UTC)18-Dec-2010
Time (UTC)08:32
PlatformNot applicable

Properties

Article ID: 2462585 - Last Review: February 10, 2011 - Revision: 1.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2462585

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