Article ID: 2470235 - View products that this article applies to.
Assume that you enable the AutoRecover feature in Microsoft Excel 2010. Additionally, the roaming profile has reached its maximum storage limit. In this situation, you cannot save an auto-saved document without saving the auto-revision information.
Note The auto-saved document and the auto-revision information are saved in the roaming profile when the AutoRecover feature is enabled in Excel 2010.
The AutoRevision file will be saved to the user roaming profile, if the original Office document is large, the AutoRevision file will be large as well. This may consume a large amount of disk space. Increasing storage of the roaming profile could reduce the possibility of using up all storage for the roaming profile.
If the storage of a roaming profile is limited and cannot be increased, use the hotfix listed below:
To resolve this issue, apply the following update:
(http://support.microsoft.com/kb/2479789/ )Description of the Office 2010 hotfix package (mso-x-none.msp): February 22, 2011
Registry key informationImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756After you install the hotfix package, follow these steps to enable the hotfix:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2470235 - Last Review: May 11, 2012 - Revision: 4.0
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