Article ID: 247501 - View products that this article applies to.
This article was previously published under Q247501
Notice
This article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy.
Expand all | Collapse all

SUMMARY

This article describes how to manually remove items from the Add/Remove Programs tool if the item is still displayed after you try to remove the item from Add/Remove Programs.

MORE INFORMATION

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows

Programs that are compatible with Windows may have an uninstallation program or feature. The Add/Remove programs tool lists all of the Windows-compatible programs that have an uninstall program or feature. You may need to manually remove the program from the Add/Remove Programs list if you uninstall a program and the registry key that is used to display the program name is not removed correctly:
  1. Click Start, click Run, type regedit in the Open box, and then press ENTER.
  2. Locate and click the following registry key:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
  3. After you click the Uninstall registry key, click Export Registry File on the Registry menu.
  4. In the Export Registry File dialog box, click Desktop in the Save in box, type uninstall in the File name box, and then click Save.
  5. Each key under Uninstall represents a program that appears in Add/Remove Programs. To determine which program that each key represents, click the key, and then view the following values:
    DisplayName - the value data for the DisplayName key is the name that is listed in Add/Remove Programs

    -and-

    UninstallString - the value data for the UninstallString key is the program that is used to uninstall the program
  6. After you identify the registry key that represents the program that is still in Add/Remove Programs, right-click the key, and then click Delete.
  7. After you delete the key, click Start, point to Settings, and then click Control Panel.
  8. In Control Panel, double-click Add/Remove Programs.
  9. In Add/Remove Programs, verify that the program for which you deleted the registry key is not listed.
  10. If the program list is not correct in Add/Remove Programs, you can double-click the Uninstall.reg file on your desktop to restore the original list of programs in the registry.
  11. If the program list is correct in Add/Remove Programs, you can right-click the Uninstall.reg file on your desktop, and then click Delete.

Properties

Article ID: 247501 - Last Review: January 25, 2007 - Revision: 3.8
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 95
Keywords: 
kbdisplay kbfaq kbfaq kbhowto kbui KB247501

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com