Article ID: 2475837 - View products that this article applies to.
Notice
The services or features discussed in this article may not be available in your region. Please review the Windows Phone Feature and service availability (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/feature-and-service-availability.aspx) website for details on the services and features available in your region.
Expand all | Collapse all

Symptoms

When you try to sync your Facebook account or use the Facebook features on your Windows Phone 7 you receive an error message with a specific error code:

Collapse this tableExpand this table
Collapse this imageExpand this image
Facebook error
Facebook error

Not updated
We're having a problem connecting. Try again later.
Last tried [xx] seconds ago
Error code: [number]

Things to Try

There are several reasons why any of these error codes might occur. Here's a list of error code numbers. Click the number you received to find a solution:


After you complete one of the error code solutions, try to sync your phone again. To do this:
  1. On your phone, go to Start, flick left to App list, tap Settings
    Collapse this imageExpand this image
    Settings
    , and then tap Email+accounts.
  2. Tap and hold Facebook and tap Sync.
Collapse this tableExpand this table
Error codeIssue and what to try
0
Setup issue


Click here to show/hide solution

80072EFF
Connection issue or your request timed out


Click here to show/hide solution

83CF0108
Generic error


Click here to show/hide solution

0x83cf1202
Unable to remove the Facebook account


Click here to show/hide solution

More information


To learn more about using Facebook with your phone, see the following articles:


Assistance

  Community Forum
  Get help from the knowledgeable Windows Phone Community.

  Contact Us
  View other helpful articles and contact information.

Properties

Article ID: 2475837 - Last Review: July 16, 2013 - Revision: 10.1
Applies to
  • Windows Phone 7 Consumer
  • Windows Phone Consumer
Keywords: 
kbwp7 kbwp7sync kbwp7people kbwp7connectivity KB2475837

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com