Article ID: 2483226 - View products that this article applies to.
Consider the following scenario:
Note Most .exe and .dll files that were included with Windows CE do not have a file version.
For example, you save a Testfile.exe test file in the Application folder on the mobile device. In this scenario, you receive the following software inventory information:
version 0.0.0.0However, the file has an actual file version instead of 0.0.0.0, and the file has a detailed file description instead of an empty description.
description is empty
This issue occurs because of an API function limitation that is used for Windows CE.
This hotfix resolves an issue in the client role of System Center Configuration Manager 2007 SP2.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesTo apply this hotfix, you must have a device that is running one of the following operating systems:
Registry informationTo use the hotfix in this package, you do not have to make any changes to the registry.
Restart requirementYou do not have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace a previously released hotfix.
File informationThe English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Collapse this tableExpand this table
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
978588In Windows CE, the ConfigMgr 2007 mobile client uses the GetFileVersionInfo API to retrieve the file version for software inventory. However, GetFileVersionInfo returns the file version of a loaded .dll file even if there are several other .dll files that have the same name in other folders and that have different file versions.
(http://support.microsoft.com/kb/978588/ )System Center Configuration Manager 2007 SP2 does not support mobile devices that are running Windows CE 6.0
For more information about how to start Resource Explorer in Configuration Manager, visit the following Microsoft TechNet website:
How to start Resource Explorer in Configuration Manager
Article ID: 2483226 - Last Review: March 1, 2011 - Revision: 2.0
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