Article ID: 2490788 - Last Review: March 31, 2011 - Revision: 2.0

A calendar synchronization times out when you use ActiveSync to synchronize with an Exchange Server 2007 mailbox on a mobile device

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SYMPTOMS

Consider the following scenario:
  • You use ActiveSync to synchronize with a Microsoft Exchange Server 2007 mailbox on a mobile device, such as a Windows Phone 7-based phone.
  • There is a recurring calendar item which has lots of exceptions in the mailbox.
In this scenario, the calendar synchronization times out. Additionally, you receive a “0x80072ee2” error code message.

Note Contacts and email messages in the mailbox can still be synchronized successfully.
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RESOLUTION

To resolve this issue, install the following update rollup:
2530488  (http://support.microsoft.com/kb/2530488/ ) Description of Update Rollup 3 for Exchange Server 2007 Service Pack 3
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 3, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
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Keywords: 
kbqfe kbfix kbsurveynew kbhotfixrollup kbexpertiseinter KB2490788
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