Article ID: 2491880 - Last Review: January 17, 2011 - Revision: 1.0

"Excel experienced a serious problem with the 'sqlserver.dmxladdin' add-in" error message after you install SQL Server 2008 Data Mining Add-ins for Office 2007

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

Consider the following scenario:
  • You install Microsoft Office 2010 on a computer.
  • You install Microsoft SQL Server 2008 Data Mining Add-ins for Microsoft Office 2007 on the computer.
  • You start Excel 2010.
In this scenario, you are prompted by a dialog box that contains the following error message:
Microsoft Excel
Excel experienced a serious problem with the 'sqlserver.dmxladdin' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?
Yes No
Note If you click No, SQL Server 2008 Data Mining Add-ins for Office 2007 may still work in Excel 2010.
Back to the top

RESOLUTION

To resolve this issue, follow these steps:
  1. Uninstall SQL Server 2008 Data Mining Add-ins for Office 2007 from the computer.
  2. Restart Excel 2010. If you see the error message again, click No and then exit Excel 2010.
  3. Restart Excel 2010 again. Make sure the error message does not appear, and then exit Excel 2010.
  4. Install the version of SQL Server 2008 Data Mining Add-ins that is included in the following update.
    Back to the top

    Cumulative Update 2 for SQL Server 2008 Service Pack 2

    The fix for this issue was first released in Cumulative Update 2 for SQL Server 2008 Service Pack 2. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
    2467239  (http://support.microsoft.com/kb/2467239/LN/ ) Cumulative update package 2 for SQL Server 2008 Service Pack 2
    Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    2402659  (http://support.microsoft.com/kb/2402659/LN/ ) The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 2 was released
    Microsoft SQL Server 2008 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2008 Service Pack 2 hotfix to an installation of SQL Server 2008 Service Pack 2. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top

REFERENCES

For more information about Microsoft SQL Server 2008 Data Mining Add-ins for Microsoft Office 2007, visit the following Microsoft Download Center website:
Download Microsoft SQL Server 2008 Data Mining Add-ins for Microsoft Office 2007 (http://www.microsoft.com/downloads/en/details.aspx?FamilyId=896A493A-2502-4795-94AE-E00632BA6DE7&displaylang=en)
For more information about the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897  (http://support.microsoft.com/kb/935897/ ) An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499  (http://support.microsoft.com/kb/822499/ ) New naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
Back to the top
APPLIES TO
  • Microsoft SQL Server 2008 Analysis Services
Back to the top
Keywords: 
kbfix kbqfe kbexpertiseadvanced kbsurveynew KB2491880
Back to the top