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You cannot install Exchange Server 2010 SP1 if the domain NetBIOS name contains an ampersand character
Article ID: 2491951 - View products that this article applies to.
Consider the following scenario:
An error occurred while parsing EntityName. Line7, position 12.
This issue occurs because the ampersand character is a reserved character in XML. Therefore, the character causes the parsing for current logon user to fail.
To resolve this issue, follow these steps.
Note This issue is resolved in Update Rollup 4 for Exchange Server 2010 Service Pack 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/2579150)Description of Update Rollup 4 for Exchange Server 2010 Service Pack 1
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.