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"The item cannot be saved to this folder." error message when try to post an item to a mail-disabled public folder in an Exchange Server 2010 SP1 environment
Article ID: 2492068 - View products that this article applies to.
Consider the following scenario:
The item cannot be saved to this folder. The folder was deleted or moved, or you do not have permission. Do you want to save a copy of it in the default folder for the item?
This issue occurs because Exchange Server 2010 SP1 incorrectly applies the limit of the Maximum receive size (KB) transport setting and the limit of the Maximum send size (KB) transport setting on mail-disabled public folders.
To resolve this issue, install the following update rollup:
2579150After you apply this update, create the following registry subkey on the server:
(http://support.microsoft.com/kb/2579150/ )Description of Update Rollup 4 for Exchange Server 2010 Service Pack 1
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersPublicName: Enforce Transport Size Limits For Non-Mail-Enabled PFs
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
You can run the Set-PublicFolder cmdlet together with the MaxItemSize parameter in the Exchange Management Shell to configure the maximum size for posted items on a public folder. For more information about the Set-PublicFolder cmdlet, visit the following Microsoft website:
General information about the Set-PublicFolder cmdletFor more information about how to configure transport settings, visit the following Microsoft website:
How to configure transport settingsFor more information about how to mail-disable a public folder, visit the following Microsoft website:
How to mail-disable a public folderFor more information about message size limits, visit the following Microsoft website:
General information about message size limits
Article ID: 2492068 - Last Review: October 19, 2011 - Revision: 4.0