Article ID: 2493393 - Last Review: July 28, 2011 - Revision: 3.0

You cannot use ECP to perform a wipe on a mobile phone in an Exchange Server 2010 SP1 environment

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SYMPTOMS

You cannot use Exchange Control Panel (ECP) to perform a wipe on a mobile phone in a Microsoft Exchange Server 2010 Service Pack 1 (SP1) environment. Additionally, you receive the following exception in the web browser:

Message: $0 is not a function
Url: http://<URL>/Scripts/list.js
Line: 20

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CAUSE

This issue occurs because of an error in the JScript implementation.
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RESOLUTION

To resolve this issue, install the following update rollup:
2579150  (http://support.microsoft.com/kb/2579150/ ) Description of Update Rollup 4 for Exchange Server 2010 Service Pack 1
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about how to perform a wipe on a mobile phone, visit the following Microsoft website:
How to perform a wipe on a mobile phone (http://technet.microsoft.com/en-us/library/aa998614.aspx)
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APPLIES TO
  • Microsoft Exchange Server 2010 Service Pack 1, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
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Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseinter kbhotfixrollup KB2493393
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