A chart that has no border is not displayed completely in a .doc file in Office Word 2007

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Article ID: 2498916 - View products that this article applies to.
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SYMPTOMS

Assume that you create a chart that has no border in a Microsoft Office Word 2007 document. Then, you save the document as a .doc file. When you open the .doc file, the chart is not displayed completely.

RESOLUTION

To resolve this issue, apply the following update:
2475890 Description of the 2007 Office system hotfix package (oartconv-x-none.msp, oart-x-none.msp): February 22, 2011

Registry key information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
After you install the hotfix package, follow these steps to enable the hotfix:
  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then select the following registry subkey:

    HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common
  3. On the Edit menu, point to New, and then click DWORD (32-bit) value.
  4. Type UseNewTightWrap, and then press ENTER.
  5. In the Details pane, right-click UseNewTightWrap, and then click Modify.
  6. In the Value data box, type 1, and then click OK.
  7. Exit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2498916 - Last Review: March 18, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Office Word 2007
Keywords: 
kbqfe kbsurveynew kbexpertisebeginner KB2498916

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