Article ID: 2499044 - View products that this article applies to.
Consider the following scenario:
In this scenario, the File Download dialog box disappears after you click Save. Additionally, the attachments are not saved.
This issue occurs because the zip-download functionality in OWA does not verify whether the subject line contains invalid characters before it generates the compressed file name.
To resolve this issue, install the following update rollup:
(http://support.microsoft.com/kb/2582113/ )Description of Update Rollup 5 for Exchange Server 2010 Service Pack 1
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
To work around the issue, perform the following steps:
Article ID: 2499044 - Last Review: August 24, 2011 - Revision: 1.0
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