Printer performance may be degraded when you print from PowerPoint 2007 presentations

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Article ID: 2502207 - View products that this article applies to.
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SYMPTOMS

When you print Microsoft Office PowerPoint 2007 presentations that contain images, the performance of your printer may be degraded. That is, you may have to wait an unusually long time for the presentation to print. 

RESOLUTION

To resolve this issue, apply the hotfix that is described in the following article in the Microsoft Knowledge Base: 
2475890 Description of the 2007 Office system hotfix package (oartconv-x-none.msp, oart-x-none.msp): February 22, 2011

Registry key information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
After you install the hotfix package, follow these steps to enable the hotfix:
  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then select the following registry subkey:
    HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common
  3. On the Edit menu, point to New, and then click Dword Value.
  4. Type DisableMaskingOnPrint, and then press ENTER.
  5. In the details pane, right-click DisableMaskingOnPrint, and then click Modify.
  6. In the Value data box, type 1, and then click OK.
  7. Exit Registry Editor.
Note Any changes that you make to this registry key will also affect Office Excel 2007 and Office Word 2007.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2502207 - Last Review: March 31, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Office PowerPoint 2007
Keywords: 
kbqfe kbexpertiseinter kbsurveynew KB2502207

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