Unexpected symptoms occur when you create a My Site page in SharePoint Server 2010

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Article ID: 2503931 - View products that this article applies to.
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Consider the following scenario:
  • You configure the User Profile Synchronization service in Microsoft SharePoint Server 2010.
  • You have an msOnline-UserPrincipleName attribute in the Active Directory domain schema.
  • You synchronize the user profile.
  • You create a My Site page for the user profile in SharePoint Server 2010.
In this scenario, some unexpected symptoms occur. For example, the URL of the My Site page is displayed as a cryptic string instead of as a user name.


This issue occurs because the msOnline-UserPrincipalName attribute is a reserved attribute in the Active Directory domain schema.


To resolve this issue, apply the following hotfix:
2475878 Description of the SharePoint Server 2010 Cumulative Update Server Hotfix Package (MOSS server-package): March 3, 2011


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


Article ID: 2503931 - Last Review: May 16, 2011 - Revision: 2.0
  • Microsoft SharePoint Server 2010
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