Article ID: 2504453 - Last Review: July 28, 2011 - Revision: 4.0

You cannot retrieve statistical information about a public folder by using the "Get-PublicFolderStatistics" cmdlet in an Exchange Server 2010 SP1 environment

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SYMPTOMS

Consider the following scenario:
  • You have more than 100 public folders on a Microsoft Exchange Server 2010 Service Pack 1 (SP1) server. 
  • You use the Get-PublicFolderStatistics cmdlet together with the Identity parameter to retrieve statistical information about a specific public folder. The public folder is not one of the first 100 folders that are returned.
In this scenario, you receive the following error message:

Couldn't find public folder "\<Path>" on server "<Server>".
+ CategoryInfo : InvalidData: (\<Path>:PublicFolderIdParameter) [Get-PublicFolderStatistics], InvalidOperationException
+ FullyQualifiedErrorId : 6FB6D023,Microsoft.Exchange.Management.MapiTasks.GetPublicFolderStatistics

Additionly, the Public Folder Management Console does not display statistical information for public folders that are numbered higher than 100. When you try to view the properties for these folders, you receive the following error message:

Not available on this server.
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CAUSE

This issue occurs because the ResultSize parameter of the Get-PublicFolderStatistics cmdlet has a default value of 100.  
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RESOLUTION

To resolve this issue, install the following update rollup:
2579150  (http://support.microsoft.com/kb/2579150/ ) Description of Update Rollup 4 for Exchange Server 2010 Service Pack 1
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about the Get-PublicFolderStatistics cmdlet, visit the following Microsoft website:
General information about the Get-PublicFolderStatistics cmdlet (http://technet.microsoft.com/en-us/library/aa998663.aspx)
For more information about how to view the public folder statistics, visit the following Microsoft website:
How to view the public folder statistics (http://technet.microsoft.com/en-us/library/aa997949.aspx)
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APPLIES TO
  • Microsoft Exchange Server 2010 Service Pack 1, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
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Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseinter kbhotfixrollup KB2504453
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