The hierarchy of a new public folder database on an Exchange Server 2010 SP1 server is not replicated

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Article ID: 2506049 - View products that this article applies to.
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SYMPTOMS

You create a new public folder database on a Microsoft Exchange Server 2010 Service Pack 1 (SP1) server. However, the hierarchy is not replicated from other public stores to this new database. Additionally, the following events are logged in the Application log:

Event Type: Error
Event Source: MSExchangeIS Public Store
Event Category: Replication Errors
Event ID: 3079
Description:
Unexpected replication thread error 80070057 on database "First Storage Group\Public Folder Store (<Server_Name>)".

EcReplFolderMessagesUnpack
EcReplMessageUnpack
FReplRcvAgent <xxx>

0f = ecNotFound-MAPI_E_NOT_FOUND


Event Type: Warning
Event Source: MSExchangeIS Public Store
Event Category: Replication Errors
Event ID: 3089
Description:
Error 80070057< occurred while processing an incoming replication message on Public Folder Store "First Storage Group\Public Folder Store (<Server_Name>)".

Note The events are logged every time when the server tries to backfill the hierarchy.

CAUSE

This issue occurs because ReplidMap in the public folder database contains a zero GUID.

RESOLUTION

To resolve this issue, install the following update rollup:
2579150 Description of Update Rollup 4 for Exchange Server 2010 Service Pack 1
After you apply this update on all the computers that have public folder databases, follow these steps:
  1. Unmount all public folder databases in the organization.
  2. Run the following command on all the computers that have public folder databases in the organization:

    isinteg -s <server> -test replidguid -fix
  3. Mount all public folder databases.
Notes
  • The command must be run simultaneously on all the computers that have public folder databases in the organization.
  • Do not follow these steps if there are any public folder servers that are not running Update Rollup 4 for Exchange Server 2010 SP1, such as Exchange Server 2003, Exchange Server 2007, or earlier versions of Exchange Server 2010.
  • If you try to run the command on only a subset of computers that have public folder databases in the organization, public folder replication issues occur. Additionally, the issues cannot be resolved.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2506049 - Last Review: July 28, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Exchange Server 2010 Service Pack 1, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
Keywords: 
kbqfe kbfix kbexpertiseinter kbsurveynew kbhotfixrollup KB2506049

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