Group Policy settings for the ActiveX Installer Service do not work on Windows 7-based computers when the Domain User group is added to specific local groups such as Network Configuration Operators

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Article ID: 2506591 - View products that this article applies to.
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SYMPTOMS

You enable the Microsoft ActiveX Installer Service (AXIS) to let users install ActiveX controls on client computers that are running Windows 7 in a domain environment. However, the Group Policy settings for AXIS do not work when the Domain User group is added to specific local groups, such as Network Configuration Operators, on the client computers. And, users may be prompted unexpectedly for domain administrative credentials when users try to install ActiveX controls on the client computers.

Note This issue occurs only when users try to install unsigned ActiveX controls.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 or Windows 7 Service Pack 1.

For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 0.20xxxWindows 7RTMLDR
    6.1.760 1.21xxxWindows 7SP1LDR
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows 7" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Axinstsv.dll6.1.7600.2090888,06424-Feb-201105:42
Axinstsv.dll6.1.7601.2166788,06424-Feb-201105:12
For all supported x64-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Axinstsv.dll6.1.7600.20908114,68824-Feb-201106:21
Axinstsv.dll6.1.7601.21667114,68824-Feb-201106:18

WORKAROUND

Workaround for Windows 7

To work around this issue, sign the ActiveX controls.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the ActiveX Installer Service, visit the following Microsoft TechNet website:
ActiveX Installer Service in Windows 7 Technical Reference
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_3bd01703d33be22ef0a6fed5b41c3b63_31bf3856ad364e35_6.1.7601.21667_none_5f4c509dee9c336b.manifest
File versionNot applicable
File size704
Date (UTC)24-Feb-2011
Time (UTC)18:57
File nameX86_f2dd9156acf31bb6d7b2889bfb7fad92_31bf3856ad364e35_6.1.7600.20908_none_4cf36ab9fa034f60.manifest
File versionNot applicable
File size704
Date (UTC)24-Feb-2011
Time (UTC)18:57
File nameX86_microsoft-windows-axinstallservice_31bf3856ad364e35_6.1.7600.20908_none_d7becb8feb1addd2.manifest
File versionNot applicable
File size14,745
Date (UTC)24-Feb-2011
Time (UTC)19:01
File nameX86_microsoft-windows-axinstallservice_31bf3856ad364e35_6.1.7601.21667_none_d96346dde872dae6.manifest
File versionNot applicable
File size14,745
Date (UTC)24-Feb-2011
Time (UTC)19:01
Additional files for all supported x64-based versions of Windows 7
Collapse this tableExpand this table
File nameAmd64_02eff4395a5ec85965579d0d38fa8354_31bf3856ad364e35_6.1.7601.21667_none_0d85331c052e60f6.manifest
File versionNot applicable
File size708
Date (UTC)24-Feb-2011
Time (UTC)18:57
File nameAmd64_6d117aab5fefc48b0cdf371398d7d12d_31bf3856ad364e35_6.1.7600.20908_none_f6845399d50bdf08.manifest
File versionNot applicable
File size708
Date (UTC)24-Feb-2011
Time (UTC)18:57
File nameAmd64_microsoft-windows-axinstallservice_31bf3856ad364e35_6.1.7600.20908_none_33dd6713a3784f08.manifest
File versionNot applicable
File size14,749
Date (UTC)24-Feb-2011
Time (UTC)18:57
File nameAmd64_microsoft-windows-axinstallservice_31bf3856ad364e35_6.1.7601.21667_none_3581e261a0d04c1c.manifest
File versionNot applicable
File size14,749
Date (UTC)24-Feb-2011
Time (UTC)18:57

Properties

Article ID: 2506591 - Last Review: April 14, 2011 - Revision: 1.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Professional
  • Windows 7 Ultimate
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2506591

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