Article ID: 2506998 - View products that this article applies to.
Consider the following scenario:
This issue occurs because the speech recognition engine of the language does not change.
To resolve this issue, install the following update rollup:
(http://support.microsoft.com/kb/2529939/ )Description of Update Rollup 3 for Exchange Server 2010 Service Pack 1
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about UM auto attendants, visit the following Microsoft website:
General information about UM auto attendantsFor more information about how to configure key mapping entries on a UM auto attendant, visit the following Microsoft website:
How to configure key mapping entries on a UM auto attendant
Article ID: 2506998 - Last Review: April 6, 2011 - Revision: 2.0