Article ID: 2507463 - Last Review: July 28, 2011 - Revision: 3.0

You cannot move a mailbox that contains a corrupted Search Folder in an Exchange Server 2010 environment

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SYMPTOMS

Assume that you try to move a mailbox that contains a corrupted Search Folder in a Microsoft Exchange Server 2010 environment. For example, the Search Folder's criterion refers to another folder that has been deleted. Then, the Search Folder becomes corrupted. In this situation, the move process fails. Additionally, the following event is logged in the Application log:

Log Name: Application
Source: MSExchange Mailbox Replication
Event ID: 1110
Task Category: Request
Level: Warning
Description:
The Microsoft Exchange Mailbox Replication service was unable to apply search criteria to a search folder. The error was ignored.
Request: Primary (<GUID>)
Folder name: <folder name>
Error: MapiExceptionInvalidEntryId: Unable to SetSearchCriteria. (hr=0x80040107, ec=-2147221241)

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CAUSE

This issue occurs because an access validation occurs on the corrupted Search Folder when the Microsoft Exchange Mailbox Replication service validates the entries during the move process.
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RESOLUTION

To resolve this issue, install the following update rollup:
2579150  (http://support.microsoft.com/kb/2579150/ ) Description of Update Rollup 4 for Exchange Server 2010 Service Pack 1
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about mailbox move requests, visit the following Microsoft website:
General information about mailbox move requests (http://technet.microsoft.com/en-us/library/dd298174.aspx)
For more information about Search Folders, click the following article number to view the article in Microsoft Knowledge Base:
831402  (http://support.microsoft.com/kb/831402/ ) How to troubleshoot Search Folders in Outlook 2010, Outlook 2007, and Outlook 2003

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APPLIES TO
  • Microsoft Exchange Server 2010 Service Pack 1, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
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Keywords: 
kbqfe kbfix kbexpertiseinter kbsurveynew kbhotfixrollup KB2507463
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