FIX: When you install UAG, TMG installs first, and then the server crashes with a Stop error code: "DRIVER_IRQL_NOT_LESS_OR_EQUAL"

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Article ID: 2512719 - View products that this article applies to.
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SYMPTOMS

During the installation of Microsoft Forefront Unified Access Gateway (UAG), Microsoft Forefront Threat Management Gateway 2010 (TMG) is installed first. At the end of the TMG installation, the Fweng.sys driver is loaded and started. When the driver is started, the server crashes with the following Stop error code:
DRIVER_IRQL_NOT_LESS_OR_EQUAL referencing fweng.sys.

CAUSE

This issue occurs when a network adapter driver forwards a zero packet size to Fweng.sys. 

RESOLUTION

To resolve this issue, install the software update that is described in the following Microsoft Knowledge Base article:
2517957 Software Update 1 Rollup 4 for Forefront Threat Management Gateway (TMG) 2010 Service Pack 1

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2512719 - Last Review: June 15, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Forefront Threat Management Gateway 2010 Service Pack 1, when used with:
    • Microsoft Forefront Threat Management Gateway 2010 Enterprise
    • Microsoft Forefront Threat Management Gateway 2010 Standard
Keywords: 
kbqfe kbfix kbexpertiseinter kbbug kbsurveynew KB2512719

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