Article ID: 2515404 - View products that this article applies to.
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PROBLEM

You can't verify a domain in Office 365. When you try to verify a domain, you receive an error message.

This issue can occur for different reasons. The error message that you receive reflects the cause of the issue.

SOLUTION

To resolve this issue, go to the following Microsoft Knowledge Base articles, depending on the error message that you receive:
  • 2812447 "Verification DNS record not found" or "Sorry, we can't find the record you created" error message when you try to verify a domain in Office 365
  • 2812454 "Can't verify domain" error message when you try to verify a domain in Office 365
  • 2812881 "<Domain_Name> has already been verified for your account, or for another Microsoft Online Services account" error message when you try to verify a domain in Office 365

MORE INFORMATION

Still need help? Go to the Office 365 Community website.

Properties

Article ID: 2515404 - Last Review: November 22, 2013 - Revision: 72.0
Applies to
  • Microsoft Office 365 for enterprises (pre-upgrade)
  • Microsoft Office 365 for small businesses  (pre-upgrade)
  • Microsoft Office 365 for education  (pre-upgrade)
  • Microsoft Office 365
Keywords: 
o365 mosdal4.5 o365a o365p o365e kbgraphxlink o365m o365062011 pre-upgrade o365022013 after upgrade KB2515404

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