Event ID 2153 is logged on each database availability group member in an Exchange Server 2010 environment

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Article ID: 2533543 - View products that this article applies to.
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SYMPTOMS

The following event is logged in the Application log on each database availability group member in a Microsoft Exchange Server 2010 environment:

Product: Exchange
Event ID: 2153
Source: MSExchangeRepl
Message:
The log copier was unable to communicate with server '<FQDN of remote server>'. The copy of database '<Database name>\<local server name>' is in a disconnected state. The communication error was: A timeout occurred while communicating with server '<FQDN of remote server>'. Error: The network read operation didn't complete within 15 seconds. The copier will automatically retry after a short delay.

This issue occurs if one of the following conditions is true:
  • A remote host does not process a log copy request correctly.
  • The Get-MailboxDatabaseCopyStatus cmdlet returns the Disconnected status for the database that is mentioned in the error.
Notes
  • When this issue occurs, you may not be able to run backups on the server.
  • The remote host may process the next log copy request correctly after few seconds.

RESOLUTION

To resolve this issue, install the following update rollup:
2579150 Description of Update Rollup 4 for Exchange Server 2010 Service Pack 1

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about database availability groups, visit the following Microsoft website:
General information about database availability groups

For more information about the Get-MailboxDatabaseCopyStatus cmdlet, visit the following Microsoft website:
General information about the Get-MailboxDatabaseCopyStatus cmdlet

Properties

Article ID: 2533543 - Last Review: July 28, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Exchange Server 2010 Service Pack 1, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
Keywords: 
kbqfe kbfix kbhotfixrollup kbsurveynew kbexpertiseinter KB2533543

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