FIX: "E-Mail Policy - Configuration Reapplied" alerts occur when the content of a File filter or a Message Body filter is removed in a Forefront Threat Management Gateway 2010 environment

Consider the following scenario:

  • You run Microsoft Forefront Threat Management Gateway (TMG) 2010 on a server that is running Windows Server 2008 R2.
  • You enable the Email Protection feature in the Forefront TMG 2010 environment.
  • You remove the content of a File filter or a Message Body filter by using the Forefront TMG Management console

In this scenario, you receive the following recurring alerts in TMG monitoring:

Note

E-Mail Policy - Configuration Reapplied.

Additionally, the following event is logged in the Application log:

Symptoms

To resolve this issue, install the software update that is described in the following Microsoft Knowledge Base article:

2517957 Software Update 1 Rollup 4 for Forefront Threat Management Gateway (TMG) 2010 Service Pack 1

Resolution

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Status

To locate a File filter or a Message Body filter in the Forefront TMG Management console, click the E-Mail Policy node, click the Virus and Content Filtering tab, and then click one of the following:

  • File Filtering
  • Message Body Filtering

For more information about how to configure content filtering, visit the following Microsoft TechNet website:

Configuring content filtering

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

References