FIX: "E-Mail Policy - Configuration Reapplied" alerts occur when the "Scan inbound messages" check box or the "Scan outbound messages" check box is not selected in a Forefront Threat Management Gateway 2010 environment

Article ID: 2535454 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You run Microsoft Forefront Threat Management Gateway (TMG) 2010 on a server that is running Windows Server 2008 R2.
  • You enable the Email Protection feature in the Forefront TMG 2010 environment.
  • You click to clear the Scan inbound messages check box or the Scan outbound messages check box on the General tab when you configure a file filter in the Email Policy by using the Forefront TMG Management console.

In this scenario, you receive the following recurring alerts in TMG monitoring:
E-Mail Policy - Configuration Reapplied.

Additionally, the following event is logged in the Application log:

Source: Microsoft Forefront TMG Control
Date: date
Event ID: 31506
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: computer_name
Description:
Forefront TMG detected changes in Microsoft Exchange Server or Microsoft Forefront Protection configuration, and reapplied the e-mail policy configuration on server 'server_name'.

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RESOLUTION

To resolve this issue, install the software update that is described in the following article in the Microsoft Knowledge Base:
2517957
(http://support.microsoft.com/kb/2517957/ )
Software Update 1 Rollup 4 for Forefront Threat Management Gateway (TMG) 2010 Service Pack 1

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/ )
Description of the standard terminology that is used to describe Microsoft software updates

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Properties

Article ID: 2535454 - Last Review: June 15, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Forefront Threat Management Gateway 2010 Service Pack 1, when used with:
    • Microsoft Forefront Threat Management Gateway 2010 Enterprise
    • Microsoft Forefront Threat Management Gateway 2010 Standard
Keywords: 
kbexpertiseinter kbbug kbsurveynew kbqfe kbfix KB2535454
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