FIX: "E-Mail Policy - Configuration Reapplied" alerts occur when the "Scan inbound messages" check box or the "Scan outbound messages" check box is not selected in a Forefront Threat Management Gateway 2010 environment

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Article ID: 2535454 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You run Microsoft Forefront Threat Management Gateway (TMG) 2010 on a server that is running Windows Server 2008 R2.
  • You enable the Email Protection feature in the Forefront TMG 2010 environment.
  • You click to clear the Scan inbound messages check box or the Scan outbound messages check box on the General tab when you configure a file filter in the Email Policy by using the Forefront TMG Management console.

In this scenario, you receive the following recurring alerts in TMG monitoring:
E-Mail Policy - Configuration Reapplied.

Additionally, the following event is logged in the Application log:

Source: Microsoft Forefront TMG Control
Date: date
Event ID: 31506
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: computer_name
Description:
Forefront TMG detected changes in Microsoft Exchange Server or Microsoft Forefront Protection configuration, and reapplied the e-mail policy configuration on server 'server_name'.

RESOLUTION

To resolve this issue, install the software update that is described in the following article in the Microsoft Knowledge Base:
2517957 Software Update 1 Rollup 4 for Forefront Threat Management Gateway (TMG) 2010 Service Pack 1

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2535454 - Last Review: June 15, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Forefront Threat Management Gateway 2010 Service Pack 1, when used with:
    • Microsoft Forefront Threat Management Gateway 2010 Enterprise
    • Microsoft Forefront Threat Management Gateway 2010 Standard
Keywords: 
kbexpertiseinter kbbug kbsurveynew kbqfe kbfix KB2535454

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